CRM & Loyalty Support (INTERNSHIP)

Position Summary

The successful intern will support CRM team managing loyalty campaigns: email, push notification, banners and in app news. Duties include relating with all internal stakeholders, support briefing and managing external agencies, monitoring and assessing campaigns through appropriate KPIs, ensuring the respect of deadline and objectives.

Role and Responsibilities

These are the main tasks:

• Supporting the development and management of marketing and communications campaigns;
• Supportingexecution the CRM strategy, in particular for loyalty properties, in all the phases of lifecycle;
• Supporting all the divisions to reach their targets related to sales, loyalty and customer experience;
• Providing reporting to all the stakeholders across the business functions

Skills and Qualifications

·        BSc/MSc in Marketing.

·        Excellent communication and project management skills (verbal, written and presentational)

·        Fluent in English language

·        Knowledge of loyalty program logic and processes

·        Multitasking attitude, organizing and prioritizing skills, ability to work under pressure in a though and dynamic context

·        Ability to team working, flexibility and ability to adapt in a very fast changing enviroment

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