Intake Coordinator II - SAMHSA CCBHC Pomona OP

HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.

Benefits and perks:
• HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!
• Employees qualify for public loan forgiveness programs
• Training and professional development opportunities
• Work with mission driven, compassionate colleagues and make a difference every day in the work that you do.


This is a union eligible position.
JOB SUMMARY
HealthRIGHT 360, a family of programs, operates in 11 counties throughout California. Offering a
comprehensive range of medical and behavioral health services, HealthRIGHT 360 serves marginalized
communities, including primary care, mental health support, detoxification, residential and outpatient
substance use disorder treatment, and transitional services tailored to individuals involved in the criminal
justice system.

Certified Community Behavioral Health Clinic (CCBHC), funded by Substance Abuse Mental Health Services
Administration (SAMHSA), integrates with our outpatient behavioral (mental health and substance use
disorders treatment) and physical health to streamline system of care for clients seeking help.

The Intake Coordinator II conducts initial assessments of candidates to determine medical necessity,
completes program admission forms, and facilitates urgent referrals for medical and mental health needs.
Collaborating with other specialists, they ensure smooth transitions for new clients and immediate needs
are met. Additionally, the role involves working closely with counselors, case managers, therapists, and
other team members to assess client needs, develop care plans, provide education, information, and
referrals.

KEY RESPONSIBILITIES
Clinical Assessment and Treatment Planning:
• Provide thorough clinical assessments and diagnoses for individuals seeking treatment.
• Work with the client to develop client-centered treatment plans.
• Monitor treatment progress and update the treatment plan as needed.
Therapy and Intervention:
• Address mental health and/or substance abuse symptoms using individual, group, and/or family
treatment.
• Provide thoughtful discharge planning to ensure the client’s safe transitions.
• Provide crisis assessment and intervention as needed and provide referrals to high-level care as
necessary.
Collaboration and Communication:
• Seek clinical consultation throughout the treatment episode and when encountering new and/or
high-risk clinical circumstances.
• Work collaboratively with other members of the treatment team including Case Managers,
Counselors, Medical staff, and Psychiatrists.
• Maintain frequent communication with the treatment team and engage in regular consultations,
clinical team meetings, case conferences, and plan development meetings.
Service Delivery and Compliance:
• Deliver services in outpatient, residential, or field settings based on assignments and client need.
• Assist with crisis assessment, crisis intervention, and symptom management within assigned
programs by providing 24-hour, 7-day per week after-hours coverage on rotation with other
Therapists.
• Meet expected client care hours per week.
• Maintain compliance with due dates for all clinical documentation including assessment,
treatment plan, treatment plan updates, re-assessments, discharges, outcome measures, and
other clinical documents.
• Write client progress letters and court reports and obtain final approval from the supervisor.
• Documentation must be maintained in compliance with agency policy and procedures, HIPAA, 42-
CFR, and other standards to satisfy internal and external evaluating requirements.
• Complete all assigned URCs in a timely manner.
• Maintain full compliance with California BBS regulations.
Professional Development and Administrative Duties:
• Attend and actively participate in Clinical Group Supervision.
• Actively participate in agency and team meetings.
• Participate in training opportunities and pursue certifications in evidence-based practices.
• Complete all assigned training in a timely manner.
• Arrange work schedule in accordance with the agency’s needs.
• Read emails daily and respond when appropriate.
• Assist with onboarding of new hires and training or mentoring of new and existing employees,
interns, or ambassadors.
And perform other duties as assigned.

QUALIFICATIONS
Education, Certification, or Licensure
• Master’s degree in Psychology, Counseling, Social Work, Marriage and Family Therapy, or related
field