Lead Systems Integration

BRIEF DESCRIPTION

The Lead, Systems Integration is responsible for the architecture, delivery, and day-to-day operations of all integration solutions that connect BluSky's core business platforms and technology ecosystem. The Lead is also responsible for managing a hybrid team of onshore and nearshore integration engineers and working closely with business and technology stakeholders to translate operational needs into scalable, reliable integration solutions.

 

PRINCIPAL DUTIES & RESPONSIBILITIES

Integration Architecture & Delivery

• Lead the design, development, and maintenance of integration solutions across BluSky's technology ecosystem.
• Architect and implement API and middleware integrations using REST, SOAP, and enterprise service bus (ESB) patterns.
• Own and operate integration workflows built on Azure Integration Services, including Logic Apps, API Management, Service Bus, and Event Grid.
• Define and enforce standards and best practices for integration development, testing, documentation, and monitoring.
• Ensure high availability, observability, and performance of all integration pipelines.
• Drive incident response and root cause analysis for integration-related issues.
• Partner with cloud infrastructure and security teams to align integrations with organizational standards on Azure.

Team Leadership

• Manage, mentor, and develop a hybrid team of 2--5 onshore and nearshore integration engineers.
• Conduct code reviews and provide technical guidance on architecture and design decisions.
• Foster a collaborative, inclusive team culture across time zones, aligned with BluSky's core values.
• Adheres to all company Best Practices.

Stakeholder Collaboration

• Collaborate with product, operations, and IT stakeholders to gather and document integration requirements.
• Translate business needs into technical integration designs and present solutions to non-technical audiences.
• Build rapport with internal customers and instill confidence in the integration team's capabilities.

 

SUPERVISORY RESPONSIBILITY:

This position does not have direct reports

 

QUALIFICATIONS & REQUIREMENTS:

• 6+ years of hands-on systems integration or software engineering experience.
• 2+ years in a tech lead or engineering lead capacity, including direct people management or strong mentorship.
  • Experience leading hybrid teams that include onshore and nearshore members across multiple time zones.
  • Deep experience with Azure Integration Services -- Logic Apps, API Management, Service Bus, and/or Event Grid.
  • Strong proficiency with API design and integration patterns: REST, SOAP, ESB, and event-driven architecture.
  • Experience integrating enterprise platforms such as ERP, CRM, ITSM, or field service management tools.
  • Solid understanding of data transformation, error handling, and retry strategies in distributed systems.
  • Excellent verbal and written communication skills; ability to present technical concepts to non-technical stakeholders.
  • Microsoft Azure certifications (e.g., AZ-204, AZ-305) preferred.
  • Experience with iPaaS tools such as MuleSoft, Boomi, or Workato a plus.
  • Exposure to DevOps practices and CI/CD pipelines for integration deployments a plus.

 

EDUCATION:

Preferred: Bachelor's degree in computer science, Information Systems, Software Engineering, or a related field.

WORK ENVIRONMENT & PHYSICAL JOB DEMANDS

The work environment characteristics described here are representative of those employee encounters performing the essential functions of this job.

 

This position plays a crucial role in supporting our operations that run 24 hours a day, 7 days a week. The nature of this role requires a high degree of flexibility, as it en