Director of Program Management

Director, Program Management

We are looking for a highly enthusiastic leader with exceptional communication skills, leadership abilities, program management process knowledge to lead and coach PM professionals. This role is key to shaping our future as we grow and scale our business.

As the Director and leader of 15-20 staff in the Program Management Office (program management, subcontract program management, master scheduler and customer service representatives), you will have primary focus on ensuring customer satisfaction through maintenance of program schedules, on-time delivery, project status updates, and quality of deliverables while maintaining project margins, controlling program cost, and driving business plans.

Key Metrics of Performance

• Accurately forecast, track and report contract revenue, program billing and invoice collections across all open programs

• Achieve program performance execution: on-time and on-budget at the program level

• Achieve and maintain department skill set/capabilities at average or above and adequately fulfill department resource gaps

• Improve and maintain customer satisfaction scores

Key Responsibilities

• Establish structure, process and customer accountability culture in the Program Management Office centered around achievable program plans, risk management, schedule adherence and on-budget performance while achieving revenue, profitability and working capital objectives of the business unit

• Able to simultaneously manage interdependent programs and interface with customers (internal and external) effectively

• Perform supervisory responsibilities in accordance with the organization's policies and applicable laws

• Provides oversight and leadership for program portfolio across BU; program performance, customer satisfactions, key account penetration, and business growth

• Responsible for program P&L including but not limited to: Budgets; Actual Costs; Estimates to Complete; Invoicing; Receivables and Unbilled Receivables

• Proactively manage customer escalations with clear and executable mitigation/recovery plans

• Works with engineering & business development on proposals and negotiations

• Provides coaching and mentoring; interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing issues and resolving problems

• Foster and lead business development culture and strategies across key accounts in PMO group

Core Abilities and Experience

• 15+ years Program and Project Management experience

  • 5 – 10 years directly managing programs in a related environment

  • 5+ years leading a PM Organization

• Progressively responsible management experience in leading a PMO along with a record of producing results, meeting financial targets and leading organizational changes

• Strong contract / scope / finance negotiations skills

• Strong understanding of program management principles and process

• Strong financial acumen and experience managing program P&L (ETC/EAC/Budgets/EVMS)

• Excellent communication, written and presentation skills

• Considerable flexibility of methods required to be meeting programs goals and executing deliverables

• Strong customer engagement experience with track record of growing accounts

• Excellent understanding and empirical application of Project/Program Management process with demonstrated performance and understanding of principles 

• Relevant experience in the Defense Electronics or Electronic Warfare domain experience is preferred

• Understanding of engineering, operations (procurement, subcontracting, and manufacturing), system integration and test, quality assurance, configuration management, logistics, contract administration, standard business practices, finance, and the relationship of programs within a portfolio.

• Knowledge of government procurement, bidding, contracting, and standards and specifications

• Bachelor’s degree in electronic, software or mechanical engineering or related technical discipline; Advanced engineering degree (MS) or MBA

LOCATION: Santa Clarita, California

SALARY: $200,000.00-$230,000.00

Please note that the salary range information provided is a general guideline only, reflecting a position based in California. Criteria such as the candidate’s qualif