HR Business Partner, Senior Manager - Operations

Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.

HR Business Partner, Senior Manager – Operations

The HR Business Partner, Senior Manager will act as a key strategic business partner while focusing on support of the Operations division. This person will partner with HR leadership, divisional leadership, and HR Centers of Excellence to define and execute HR strategies, programs and processes supporting high performing culture. The HRBP serves as a guide to leaders within assigned groups with a goal of improving business performance through a focus on talent including performance management, talent development, retention, and employee engagement. This role may require up to 10% travel.

Job Responsibilities

• Coach and counsel leaders of assigned organization(s) on personal effectiveness, team dynamics, performance management and conflict resolution. Provide recommendations and feedback based on experience.
• Gain an understanding of the assigned business area(s) and their needs through attending staff meetings, business reviews and meeting with leaders as applicable.
• Understand assigned organization’s business strategy and partner with the HRBP team to execute talent efforts that drive business results forward. This could include efforts around annual review cycle, organizational assessments, organizational design, calibration, workforce planning, change management efforts, etc., with a focus on hiring, developing, and retaining top talent. Provide expertise to managers and leaders in the execution of these efforts.
• Understand the talent of assigned group(s), specifically high potential, high performing employees as well as those who may be at risk. Use this information to collaborate with leaders on action plans to help foster employee development.
• Monitor the culture of the organization and support an inclusive, high-performing mindset.
• Partner with HR Generalists on employee matters for assigned organization(s). This includes proactively implementing manager/ teambuilding activities, coaching employees on internal career interests, addressing performance concerns and providing dispute/ conflict resolution support as necessary.
• Be an advocate for athenistas as well as the overall organization; balance approach and courageously push back when the balance is inappropriately skewed in one direction.
• Role model athena’s values to the organization.
• Partner with Talent Acquisition and FP&A to understand headcount needs and assist in creating realistic hiring forecasts.
• Support internal career growth for assigned organization(s), including targeted career conversations with employees.
• Provide organizational context to Talent Acquisition and others on hiring needs.
• Interview candidates for specialized and management-level roles and providing meaningful perspective to hiring managers, as needed.
• Support position management efforts within assigned organization(s), ensuring that new and backfill positions are proactively captured and appropriate processes for position review are followed.

Typical Qualifications

• Bachelor’s Degree in Human Resources or related area of study preferred, or relative professional experience including increasing levels of responsibility
• 5+ years of related professional experience in Human Resources organization or center of excellence, preferably in the technology or professional services industry during a period of rapid growth
• Designations such as PHR, SPHR are helpful but not required

Knowledge & Skills:

• General knowledge of the principles and practices of Human Resources including employee relations, recruiting, compensation, organizational planning, and training and development
• Ability to provide credible HR guidance to and influence management at all levels, including Senior leadership
• Ability to work effectively with a wide array of personality types and all job levels
• Ability to influence and build strong collaborative relationships within HR and stakeholders
• Exceptional verbal and written communication skills, including relationship building skills  
• Ability to handle ambiguity and work in fast paced environment
• Ability to manage multiple assignments simultaneously
• Strong organizational and time management skills
• Demonstrated business acumen and ability to understand key aspects of the organization’s business strategy
• Ability to exercise discretion and independent judgment with respect to significant matters
• Proficient with Microsoft Office (Word, Excel, PowerPoint)

For candidates located in California, Colorado, Hawaii, Jersey City (NJ)