Position Summary

The Claims Processing Manager is responsible for overseeing the end-to-end processing of insurance claims, ensuring accuracy, completeness, and compliance with internal standards and regulatory requirements. This role plays a critical part in maintaining operational excellence, supporting adjuster licensing compliance, and contributing to training initiatives across the claims function.

What will your job entail?

Job Responsibilities

• Manage daily operations of the claims processing team to ensure timely and accurate handling of all incoming claims for federal crop insurance and private crop insurance programs, ensuring complete audit trail in policyholder administration system

• Review and audit claims documentation for completeness, accuracy, and compliance, following provisions of standard reinsurance agreement and supplemental guidance on loss adjustment in the federal crop insurance program

• Identify and resolve discrepancies or issues in claims submissions and workflows

• Ensure adequate internal control policies and procedures over the claims process

• Aid compliance functions such claim updates and error tracking as needed

• Support training function by developing and potentially delivering training curriculum

• Ensure team proficiency and licensure in conjunction with licensing function

• Liase with other departments within the company, such as underwriting, compliance and accounting to ensure a coordinated approach to claims management

• Stay up to date with changes in crop insurance regulations and industry best practices, participating in ongoing professional development activities

• Other projects and duties as assigned

 

Work Experience and Education

• Bachelor’s degree preferred

• 5+ years of progressive experience working with crop insurance claims

• 2+ years of experience supervising crop insurance claim procedures

 

Licenses & Certifications

• 2+ years of experience supervising crop insurance claim procedures

 

Technical/Functional Skills

• Crop insurance claims policies and procedures

• Claims management system

• Claims handling

• Claims processing

• Claims resolution

• Claims review

• Claims investigation

• Crop insurance regulatory compliance

 

Data Analysis & Reporting Behavioral Skills:

• Effective communication

• Interpersonal skills

• Attention to detail

• Decision making

• Problem-solving

• Continuous learning

Ryan Specialty is an Equal Opportunity Employer. We are committed to building and sustaining a diverse workforce throughout the organization. Our vision is an inclusive and equitable workplace where all employees are valued for and evaluated on their performance and contributions. Differences in race, creed, color, religious beliefs, physical or mental capabilities, gender identity or expression, sexual orientation, and many other characteristics bring together varied perspectives and add value to the service we provide our clients, trading partners, and communities. This policy extends to all aspects of our employment practices, including but not limited to, recruiting, hiring, discipline, firing, promoting, transferring, compensation, benefits, training, leaves of absence, and other terms, conditions, and benefits of employment.

How We Support Our Teammates 

Ryan Specialty seeks to offer our employees a comprehensive and best-in-class benefits package that helps them — and their family members — achieve their physical, financial, and emotional well-being goals. In addition to paid time off for company holidays, vacation, sick and personal days, Ryan offers paid parental leave, mental health services and more.

The target salary range for this position is $78,050.00 - $90,000.00 annually.

The wage range for this role considers many factors,