Jobs and Careers

Principal Technical Product Manager - Payments

Salt Lake City, United Statesfull_timeVerifiedPosted 10 Jun 2026

💰 $272,600/yr($175,900/yr – $272,600/yr)

About the role

If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career.

Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families.

The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:

Grade: Technical 412

Pay Range: $175,900.00 - $272,600.00

Job Description

Principal Technical Product Manager - Payments

About the Team

You will join WGU’s Enterprise Product organization, where technical product management focuses on the platforms, services, and shared capabilities that power the business. This team partners across business units and technical teams to define strategy, build standards, and create scalable solutions for complex enterprise needs.

Make an Impact

This is a high-visibility role for a strategic product leader who wants to build something foundational. As Principal Technical Product Manager - Payments, you will define and lead WGU’s payments strategy across the enterprise. You will bring clarity to a fragmented problem space, shape a roadmap from the ground up, and help the organization move toward a more modern, standardized, and scalable payments ecosystem.

This role is ideal for someone who is energized by ambiguity, confident leading through influence, and excited to show what excellent technical product management looks like in a complex environment.

What You’ll Do

Own the product strategy and roadmap for enterprise payments, including payment provider evaluation and long-term platform direction
Lead discovery across business units and technical teams to identify shared needs, dependencies, and opportunities for standardization
Build business cases and evaluation frameworks to assess and select payment providers based on business, technical, and regulatory requirements
Make high-stakes prioritization decisions that balance user experience, technical constraints, and business value
Partner with engineers, architects, and stakeholders to define requirements and align execution across a complex ecosystem
Develop and communicate a clear product vision, using data and storytelling to influence decisions
Define success metrics and continuously evaluate outcomes to refine strategy and ensure measurable impact

What You’ll Bring

Bachelor’s degree in a related field (or equivalent experience)
10+ years of experience in Software Product Management, Product Ownership, or similar roles, with at least 3 years in a Senior or Group Product Manager capacity
5+ years of experience working in payments within a complex, multi-stakeholder environment
Deep payments expertise, including experience with payment gateways, provider selection, and regulatory considerations
Experience owning enterprise platforms or shared services that serve multiple business units
Strong strategic mindset with the ability to think 12 to 18 months ahead and translate ambiguity into action
Excellent communication and storytelling skills across technical and non-technical audiences

Bonus Points

Master’s degree in a related field
Experience in education technology
Background in highly regulated industries such as fintech, banking, healthcare, or payroll

Experience in Lieu of Education

Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is at the discretion of the hiring manager.