Access & Resource Services Student Assistant
Case Western Reserve UniversityAbout the role
Description
We are currently seeking student assistants to fill positions that require a minimum commitment of 10 hours per week and 2 semesters. To apply, please submit a resume and your availability along with an optional cover letter. Additionally, please specify your expected graduation date and whether you are eligible for work study.
Students are needed between the following operation hours:
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- Monday: 8 am - 1 pm
- Tuesday: 8 am - 4 pm
- Wednesday: 11 am - 1 pm ; 7 pm - 11 pm
- Thursday: 8 am - 4 pm
Responsibilities:
Students Assistants provide general and essential assistance in public services and in library collection and materials processing duties. These responsibilities can include:
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Significant interaction with the public, including responding to patron queries about library accounts and services and assisting with the location of library resources
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Processing and shelving books, periodicals, and media materials
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Basic maintenance and awareness of library collection
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Providing patron assistance with computing, printing, and scanning stations
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Becoming knowledgeable about library policies and being able to effectively enforce them
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Carrying out other miscellaneous tasks as assigned, including organizational tasks and light cleaning
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Prompt reporting of issues to supervisor or other full-time staff is expected
Student Assistants receive extensive training in job-related areas including but not limited to:
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Circulation procedures
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Library classification system and shelving
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Basic reference and research
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Facility opening and closing procedures
Rate of pay: Undergraduate students start at 12.22. Graduate students at 12.65.
Qualifications
Skills and Attributes:
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Requires a strong desire to work with the public, together with excellent and attentive interpersonal and professional communication skills
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Ability to follow clear and specific direction and prioritize tasks
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Self-motivated to independently complete tasks with high level of accuracy and attention to detail
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Willingness to continually learn new skills and adapt to changes
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Ability to reliably maintain a consistent work schedule throughout each semester
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Possess a strong degree of professionalism when communicating with patrons in person, via email, and over the phone
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Ability to lift heavy books, push book carts, and shelve materials at various heights is required
Application Instructions
Application Requirements: Please include your resume and weekly availability to work during our hours of operation including those that fall outside of the times listed in the position description above, along with an optional cover letter. Additionally, provide your expected graduation date and indicate whether you are eligible for work study. Applicants who cannot commit to a minimum of two full academic semesters will not be considered.
Equal Employment Opportunity Statement
Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information.
Reasonable Accommodation Statement:
Case Western Reserve University complies with the Americans with Disabilities Act regarding reasonable accommodations for applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity by phone at 216.368.3066 or by email at equity@case.edu. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.
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