Jobs and Careers

Sr. Manager of Credit & Collections

Seaboard Marine

United Statesfull_timeVerifiedPosted 18 Mar 2025

About the role

Long-term employment with opportunities for growth.

We offer excellent benefits from day one, including:

401(K) Retirement Saving Plan w/ Employer Match
Low-Cost Health, Dental & Vision insurance (Starting DAY ONE)
Tuition & Certification Reimbursement
Paid Time Off – (15 Days; prorated before 1st year)
Parental Leave
Paid holidays

POSITION SUMMARY: The Senior Manager of Credit and Collections is responsible for overseeing all aspects of the company's credit and collection’s function, including establishing credit policies, managing customer credit limits, leading collection efforts, and ensuring timely payment of outstanding receivables while minimizing bad debt losses; this role will strategically develop and implement processes to optimize cash flow and maintain compliance with relevant regulations. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. GEOGRAPHIC REGION: Please note applications out of the geographic region for position applied will not be considered. QUALIFICATIONS:Required

Minimum five (5) years of experience in credit and collections management, with a proven track record of success.
Leadership experience in managing and motivating teams in the U.S.
Strong analytical skills and ability to interpret financial data
Advanced computer skills in in Microsoft Office Suite, including programs such as MS Word, Excel & Outlook, etc.
Knowledge of credit reporting agencies and industry best practices.
Must have the ability to read, write, and speak English at an advanced level in a business environment.
Must have the ability to communicate in Spanish at an intermediate, conversational level.
Must have an advanced communication and negotiation skills to effectively interact with customers and internal stakeholders.
Possess organizational and time management skills with ability to prioritize and be detail oriented
Ability to consistently meet deadlines
Ability to establish and maintain effective working relationships with customers, vendors and fellow employees
Possess strong analytical skills
Ability to exercise independent judgment within established systems and procedures
Ability to travel domestically and overseas up to 30% of the time, as needed.
Ability to work a flexible schedule, extended hours, holidays, and/or weekends as needed.

Preferred

Bachelor’s degree in accounting, finance, business management, or related field.
Leadership experience in managing teams overseas.

DUTIES AND RESPONSIBILITIES: Credit Policy Development and Management:

Develop, implement, and monitor credit policies and procedures to assess customer creditworthiness and determine appropriate credit limits. Manages the framework of the Collections area, overseeing the Credit Manager.
Conduct comprehensive credit evaluations for new and existing customers, factoring in financial risk assessments, volume and freight rate changes, and market trends.
Regularly review and update credit policies, including at overseas locations, based on market conditions and company goals.

Collections Strategy and Oversight:

Manages the framework of the Collections area, overseeing the Collections Manager to ensure efficient collection of outstanding receivables.
Conduct regular reviews of aged receivables and take appropriate actions.
Develop and implement effective collection strategies, including collaborating with the company’s commercial staff and escalation procedures for overdue accounts.
Monitor collection performance metrics and identify opportunities for improvement.
Negotiate payment arrangements with customers on delinquent accounts.
Make staffing decisions related to hiring, p