Account Manager, Medicare
ExcelAbout the role
About Excel™
Ranked 6X by Inc. 5000 as one of the fastest-growing companies in America, Excel™ specializes in digital advertising and performance marketing, playing a pivotal role in connecting consumers with insurance brands, at scale. We partner with large strategic brands such as insurance carriers, brokers, and agencies, supplying them with high quality prospects looking for their services. This involves owning and operating top-rated insurance websites that we promote via paid search marketing driving the highest-intent consumers looking to acquire an insurance plan to meet their needs.
- Our Vision: Acquiring great customers should be simple.
- Our Mission: Helping insurance brands acquire the right customers at scale.
- Our Values: E - Embrace Simplicity, X - XL Impact, C - Customer Centric, E - Extreme Ownership, L - Laser Focused.
Our team
At Excel™ we believe remote working is an important way to enable people to achieve their best work while maximizing time efficiency and personal freedom. Our culture is based on team-based performance that is highly aligned but loosely coupled, extreme ownership, growth mindset, curiosity, personal accountability, and we flourish because of the creativity and input from our team members. As an agile and innovative company, we are always looking for our next high performer to help transform the future!
About the role
This is a remote role, and candidates must be located in Ohio.
Are you great at building enterprise relationships and using performance insights to drive revenue growth? Do you thrive in roles where you can own the outcome? In this position, you'll manage a portfolio of Medicare-focused business partners who trust us with substantial advertising budgets. Your main goal is to leverage campaign performance and market dynamics to help your partners grow—while building long-term strategic relationships.
This role is about complete ownership: When our partners succeed, you succeed. When they have problems, you solve them. You'll build relationships by being truly knowledgeable and by consistently delivering strong results. If you do this well, your accounts will grow naturally because you create real value for partners.
Key responsibilities
Account Management & Growth
- Manage a portfolio of enterprise Medicare accounts with significant monthly budgets.
- Own relationships with **senior stakeholders** across carriers, brokerages, and agencies.
- Partner with internal teams to develop account strategies informed by performance metrics and market trends.
- Drive growth through optimization, pricing strategy, and expansion opportunities.
- Create pricing plans that match the value we provide, the results we get, and what our partners want to achieve.
- Maintain accurate records and pipeline in Salesforce and Asana.
Performance Analysis & Optimization
- Analyze performance across accounts to identify trends and opportunities to improve.
- Translate performance insights into action plans that improve results and partner outcomes.
- Troubleshoot performance issues and coordinate with tech teams to solve them.
- Document your wins and share learnings across the company.
Client Communication
- Serve as the primary point of contact for assigned accounts.
- Present data to clients as clear, actionable suggestions and narratives.
- Handle escalations and complex situations calmly and professionally.
- Build and
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