Data Analytics and Survey Specialist

Site: The General Hospital Corporation

 

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

 

3 on-site, 2 remote days.

 

Job Summary

The Data Analytics and Survey Specialist provides advanced data management, analytical, and visualization support for the Office of Accreditation, Institutional Research & Effectiveness (AIRE), one of the organizational units under the Office of the Provost. This position plays a critical role in strengthening IHP’s capacity for data-informed decision-making by expanding access to high-quality data, building interactive dashboards, and developing surveys that assess institutional effectiveness.

The specialist will design and maintain data systems, perform statistical analyses, manage institute-wide survey processes, and produce actionable reports and Tableau dashboards. For assigned projects, the incumbent will serve as the data lead—overseeing analytics, ensuring data quality, and supporting program evaluation and institutional reporting efforts.

 

Qualifications

Education & Experience

THIS IS A GRANT FUNDED ROLE:

Required:

• Bachelor’s degree in Data Science, Statistics, Computer Science, Mathematics, Education, Business, or a related field.
• 2 or more years of experience in data management, analytics, or survey research—preferably in higher education, healthcare, or a comparable institutional setting.

Preferred:

• Master’s degree in Higher Education, Statistics, Computer Science, Data Analytics, or a related discipline (e.g., MS, MSc, MRes, MEd, MA).
• Professional certification or equivalent documentation of analytical expertise (e.g., Certified Healthcare Data Analyst, Certified Analytics Professional, Data Science Certificate, or employer-based certification/training).
• Experience in higher education strongly preferred.

Skills, Abilities, and Competencies

Technical Skills:

• Strong command of statistical methods and data analysis; proficiency with SPSS, R, Stata, or similar software.
• Expertise in survey design and implementation using systems such as REDCap, Qualtrics, CampusLabs, Prolific, or SurveyMonkey.
• Experience developing and maintaining Tableau dashboards preferred; sound understanding of data visualization principles.
• Working knowledge of SQL, Python, or other programming languages preferred.
• Experience with relational databases, structured and unstructured data, and data pipeline development.
• Familiarity with higher education information systems such as D2L, Ellucian Colleague, or Informer preferred.
• Understanding of data privacy, FERPA, and compliance standards relevant to student and institutional data.

Administrative and Interpersonal Skills:

• Exceptional attention to detail, accuracy, and data integrity.
• Strong organizational and time-management skills with the ability to prioritize multiple projects.
• Proactive, adaptable, and self-motivated, with a commitment to continuous learning.
• Effective communicator—able to present analytical findings clearly to technical and non-technical audiences.
• Collaborative team member who works effectively across functional areas in a diverse academic environment.

Additional Information

This is a grant-funded position. Continuation beyond the grant period is contingent upon available funding and satisfactory performance. The position has a strong potential for renewal based on institutional needs and project outcomes.

 

Additional Job Details (if applicable)

Why Join Us

The MGH Institute of Health Professions offers a dynamic and collaborative environment where data analytics directly supports student success, academic excellence, and innovation in health professions education. The AIRE office is committed to advancing a culture of data-driven decision-making, continuous improvement, and transparency—and this position plays a key role in realizing that vision.

Principal Duties and Responsibilities

Data Management and Analysis (30%)

• Collect, clean, and integrate data from primary and secondary sources to build and maintain institutional datasets and databases.
• Identify trends and patterns, address data inc