Lead Coordinator, Lien Services

We are seeking a Lead Coordinator for our Lien Services Team. The Lead Coordinator on the Lien Services team is responsible for management of their assigned coordinator team.  Additionally, the Lead Coordinator is responsible for ensuring all coordinator work is completed timely, accurately and efficiently.  The Lead Coordinator will report to the Senior Director, Lien Services. The Lead Coordinator role may be client facing and is responsible for successful communication, timely responses and providing overall excellent customer service. The Lead Coordinator is also responsible for timely communicating to Lien Services management updates on all direct reports, queue/work status, and any issues or production blockers.  If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us! 

About the Day to Day Responsibilities of the Role

• Personnel management of assigned coordinator team, including performance management, PTO/time approval, and participating in team interviews as needed
• Queue management of all assigned coordinator work 

About You and How You Can Excel in This Role

• 2-3 years’ experience in MSP compliance 
• Associate’s or bachelor’s degree preferred
• Detail oriented, organized, and quality focused 
• Advanced customer service and communication skills, both verbal and written
• Excellent technical skills and working knowledge of Microsoft Office 
• Able to work independently, self-directed, highly motivated 
• Desire to work in a fast-paced, professional environment 
• Flexible and adaptable 

For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale. We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed. 

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, the fourth consecutive year in the UK, Spain, and India, and the second consecutive year in Poland. In addition, we’ve been recognized by The Wall Street Journal as one of the Best-Managed Companies and by Forbes as a World’s Best Employer, testaments to the value we place on workplace culture.

We’re 7,000 people strong.  We relentlessly and ethically pursue innovation. And we are looking for people like you to help us translate big data into big ideas. Join us and create an exceptional experience for yourself and a better tomorrow for future generations.

 Verisk Businesses

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Claims Solutions — supports end-to-end claims handling with analytic and automation tools that streamline workflow, improve claims management, and support better customer experiences

Property Estimating Solutions — offers property estimation software and tools for professionals in estimating all phases of building and repair to make day-to-day workflows the most efficient

Specialty Business Solutions — provides an integrated suite of software for full end-to-end management of insurance and reinsurance business, helping companies manage their businesses through efficiency, flexibility, and data governance

Catastrophe and Risk Solutions — provides risk modeling solutions to help individuals, businesses, and society become more resilient to catastrophic events.

Marketing Solutions — delivers data and insights to improve the reach, timing,relevance, and compliance of every consumer engagement

Life Insurance Solutions – offers e