Community Relations Liaison

Job DetailsJob Location: Corporate 1700 S New Rd - Waco, TX 76711Position Type: Full TimeSalary Range: $45,760.00 - $45,760.00 Salary/yearSUMMARY: The Community Relations Liaison builds and strengthens relationships with businesses and community stakeholders to increase awareness of and engagement with HOT Goodwill mission programs, donated goods retail stores, and sustainability efforts. This position maintains a high-level knowledge of mission and retail operations to connect potential partners with relevant HOT Goodwill points of contact and assess engagement outcomes in their assigned region.

ESSENTIAL DUTIES AND RESPONSIBILITIES: Include, but are not limited to the following as other duties may be assigned:

Promote the general goals and objectives of the Heart of Texas Goodwill Industries (HOTGW) to all business and community stakeholders. 
Establish and maintain cooperative relationships with representatives of the community, customers, employees, and public interest groups.
Facilitate new partnerships for mission, donation acquisition, and retail.
Maintain and update a Community Relations toolkit with collateral and presentations for targeted stakeholder groups.
Share HOTGW marketing collateral with business and community partners through various communication channels and in-person.
Attend business and community events and meetings that align with Community Relations priorities in assigned region.
Identify potential external events for HOTGW to sponsor.
Secure sponsorships for HOTGW fundraising events.
Conduct presentations to educate stakeholders on HOT Goodwill.
Convene Goodwill sponsored events and meetings.
Assess stakeholder areas of interest and connect potential partners to the relevant internal Goodwill contact.
Collaborate with internal HOTGW departments to track new partnerships for mission, donation acquisition, and retail.
Maintain a database of Community Relations contacts and current partnership levels.
Collect and track key performance indicators for Community Relations reports.
Other duties as assigned.
Qualifications



Leadership Competency


Team, Departmental, Corporate Leader




OUR TEAM




Emotional Maturity and Respect


Manages personal emotions to gain staff confidence by impartially resolving issues.  Consistently treats others with professionalism, honor, and dignity.




Integrity


Manages ethically.   Develops and implements processes that are consistently executed with fairness and equity.




Capacity for Change and Innovation


Serves as principal liaison to manage change.




Interpersonal Skills


Is approachable and open; identifies and facilitates staff engagement opportunities.  Engages in conflict appropriately; tailors communication to the appropriate audience.




Commitment to Development and Empowerment of Self and Others


Encourages staff to utilize tools to support their development. Facilitates the use of tools and resources for staff development; helps staff reach their full potential.




OUR COMMUNITY




Commitment to Goodwill’s Mission, Vision, and Values


Manages operations in accordance with Goodwill’s Mission, Vision, and Values.  Reinforces Goodwill’s Mission, Vision, and Values with staff and the community.




Commitment to Diversity, Equity, and Inclusion


Champions inclusion activities, strategies, and initiatives.   Executes inclusion strategies.




Community and Service


Effectively communicates the benefits and impact of Goodwill’s services to stakeholders.




OUR GROWTH




Commitment to Excellence and Customer Service


Encourages staff accountability for meeting goals and producing high-quality results.




Business Acumen


Accurately interprets data, policies, and procedures for sound decision-making.  Incorporates critical thinking skills into decision-making framework.  Directs and ensures compliance with all Goodwill policies/procedures.




Stewardship and Accountability


Effectively works within financial and budgetary guidelines and report all financial irregularities immediately to management.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must pass a drug screen.  A criminal background check is required.  A driver’s license check is required.  Must show proof of current driver’s license and minimum auto liability insurance coverage.

Ability to drive for the company: Valid TX Drivers