Commercial Laboratory Director

If you are an employee potentially impacted and at risk of redundancy, please add the following statement at the top of your CV: “At Risk of Redundancy”.​

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The Commercial Laboratory Director is accountable for managing relationships with external analytical service providers as well as supporting the individual projects at those providers.  The role will work in close partnership with Global Supply Chain, matrix project workstreams, budget holders, and R&D to support analytical transfer from internal to external nodes and vice-versa. In addition, this role will support laboratory incident reports and deviations linked to QC testing, for example out of specifications (OOS).  

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following:

• Manage the analytical supplier relationships and oversee execution of analytical deliverables with contract laboratories from clinical to commercial 
• Build relationships with analytical suppliers to deploy GSK common objectives and to ensure contract laboratories delivers to GSK standards, supplier maintains compliance with GMP requirements, and risks introduced to GSK network from use of supplier are properly managed and mitigated 
• Continuously drive and deliver improvement across service, quality, safety, and cost which may include remediation, as needed with analytical suppliers to ensure compliance and viability of products for the long term 
• Coordinate activities in matrix working environment to ensure products tested right first time, meet GSK standards with competitive pricing  
• Manage and support assessments necessary to develop analytical sourcing and supply chain recommendations (e.g., RFPs, make vs. buy)  
• Coordinate and implement finance standard work processes and ensure invoices from third-party CROs are reviewed on a monthly cadence and invoices will be submitted right first time. 
• Provide technical, compliance, and project management oversight for contract testing laboratories through technical site visits, data review, and monitoring of key performance indicators.   
• Support digitalization and automation initiatives of metrics and data review  
• Accountable for generation and management of specifications and specification templates.

Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

• Bachelor’s degree
• 5+ years’ experience in QC analytical labs management including oversight of contract analytical testing and implementation of digitalization and automation technologies in QC labs.
• 5+ years’ experience in leadership

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

• Master’s Degree
• Demonstrated knowledge of regulated environment with extensive knowledge of GMPs, and of quality and regulatory compliance requirements for the analytical testing of products from development to commercialization. 
• Strategic quality technical expert that can engage and define analytical strategies across multiple functions. 
• Effectively coordinates and build long-term external collaborations with third parties. 
• Applies technical knowledge to form new ideas, anticipates and recognizes potential problems whilst providing workable solutions and can draw sound conclusions based on complex information or expertise from multiple specialty areas.   
• Provide analytical information to support the project team decision making process. 
• Ensures change management is followed for analytical methods and specifications. 
• Able to interact with peers, subordinate