Regional Risk and Safety Specialist

Regional Risk and Safety Specialist

As the Regional Risk and Safety Specialist, you will play a critical role in the management and oversight of risk and safety operations within the Las Vegas region. Working closely with the Regional Director of Risk Management and Risk Managers, you will have the autonomy to make key decisions, lead initiatives, and supervise specific projects that directly impact the safety and well-being of our properties, guests, and employees. This position requires a proactive approach to identifying trends, developing processes, and ensuring compliance with safety standards across all properties within the region.

Key Responsibilities:

• Operational Leadership: Exercise independent judgment in organizing and managing your work. Coordinate and lead safety projects, setting priorities, meeting deadlines, and ensuring tasks are completed with minimal oversight.
• Guest and Department Interactions: Serve as the primary contact for guest inquiries and departmental concerns related to risk and safety. Provide solutions and follow up on incident reports, particularly during the absence of Risk & Safety Supervisors.
• Trend Analysis and Reporting: Develop and present detailed analytical reports to identify trends in Workers' Compensation and General Liability incidents. Use these insights to recommend and implement process improvements across properties.
• Supervisory Functions: Directly oversee the preparation of reports and the collection of data. Provide guidance to team members and ensure the timely submission of all required documentation.
• Data Management: Manage data entry into AClaimant, ensuring accuracy and completeness. Prepare monthly and ad-hoc reports for various departments and properties as requested.
• Video and Documentation Management: Oversee the retrieval and submission of surveillance footage for claims, coordinating with security, third-party administrators, and legal teams as necessary.
• Customer Service Excellence: Demonstrate exemplary customer service skills, effectively handling guest interactions and resolving issues in a timely and professional manner.
• Confidentiality and Compliance: Handle sensitive information with the utmost discretion. Ensure all actions and decisions comply with company policies and legal standards.
• Invoice and Financial Management: Manage the processing of invoices, settlement drafts, and expense reports, ensuring accurate financial coding and prompt payments.
• Cross-Departmental Collaboration: Work closely with the Director to develop and deliver comprehensive Workers' Compensation reports and safety presentations to senior management and department heads across all Caesars properties.
• Meeting Management: Take and distribute meeting minutes and assist in the preparation of business correspondence related to risk management initiatives.

Core Competencies:

• Decision-Making: Capable of making informed, autonomous decisions that positively impact safety operations. Able to prioritize tasks and manage projects with limited supervision.
• Leadership: Demonstrates strong leadership qualities, with the ability to supervise and guide team members, coordinate efforts across departments, and manage complex projects.
• Analytical Thinking: Able to analyze detailed reports, identify trends, and propose actionable solutions that improve risk and safety processes.
• Communication: Possesses excellent verbal and written communication skills, with the ability to present complex information clearly and effectively to both internal and external stakeholders.
• Ethical Integrity: Maintains high ethical standards, ensuring confidentiality and proper conduct in all aspects of work.

Qualifications:

• High school diploma required; Bachelor’s degree preferred or equivalent work experience.
• Minimum of five years in a support role, preferably within risk management or a related field. Demonstrated experience handling confidential information and managing complex tasks.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) required. Experience with risk management software, such as AClaimant, is a plus.
• Strong problem-solving abilities, excellent interpersonal skills, and the capacity to manage multiple priorities in a fast-paced environment.

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