Regional Director of Operations

JOB TITLE:           REGIONAL DIRECTOR OF OPERATIONS

DEPARTMENT:    ARC COMMAND

STATUS:                EXEMPT

SUPERVISOR:     ARCC DIRECTOR OF RETAIL OPERATIONS

SALARY:              $105,000 Per Year

 

GENERAL STATEMENT:

The Salvation Army, an international movement, is an evangelical part of the universal Christian Church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the Gospel of Jesus Christ and to meet human needs in His name without discrimination.

 

JOB SUMMARY:

The Regional Director of Operation supports multiple Work Therapy Units (WTU) sites and Retail Thrift Stores to ensure smooth and efficient operations, production performance, transportation, logistics, and compliance.  Directly responsible for the overall work therapy units and operations department functions within the ARC Command, to include work therapy supervision, production, transporting of all donation materials, processing of donated materials, shipment of donated materials to stores, property, equipment management and safety procedures.  This role has specific support for the Regional Transportation & Compliance Managers, ARC Operations teams, Operations Managers, Transportation Supervisors, Warehouse Supervisors, etc. in the assigned region.

EMPLOYEE BENEFITS OFFERED

• Opportunity for career growth
• Paid time off
• Medical, Dental, and Vision
• Wellness Program Incentives
• Retirement Plan
• Optional benefits, including Pre-paid Legal Service, AFLAC, Pet Insurance
• Employee Assistance Program (EAP)
• Employee Store Discounts
• Great Work Perks Discounts (Amusement Parks, Museums, Services, and more!)
• Employee Referral Bonuses

ESSENTIAL JOB DUTIES:

PERSONNEL AND STAFFING

• Support recruitment of all ARC Command Work Therapy Units team members, and in accordance with ARC and TSA policies.

• Provide support/guidance for disciplinary action in cooperation with the HR Business Partners and in accordance with ARC and TSA policies.

• Provide training and development of Supervisory Personnel to perform duties in accordance with existing ARC and TSA policies.

PRODUCTION OPERATIONS

• Provide proper training, guidance and support to ensure that all Production Operations are run to the highest ARC and TSA standards.

• Perform periodic inspections of warehouse processing operation; follow up with any irregularities. Inspections should occur at irregular intervals, and should cover quotas, quality, and pricing of all items to go to stores, auction, and recycling.

• Provide support and guidance to Centers to ensure timely completion of regular and accurate paperwork. This includes daily production reports, safety reports, timekeeping, etc.

TRANSPORTATION & COMPLIANCE

• Provide support and guidance to ensure trucks, tractors and trailers operate per ARC standards in a manner to support the production and retail operations in all Centers.

• Provide support and guidance to set up and ensure efficient Transportation operations.

• Provide support and guidance for all donation operations to include donor development opportunities and events, and donor relations.

• Provide support and guidance to ensure loading and unloading of all Donations is safe and efficient.

BUDGET AND FINANCE:

• Monitor and manage budgeted expenses for multiple locations, ensuring efficient operations within financial constraints.

• Regularly review financial statements, identify roadblocks, and implement corrective actions to improve net contribution.

PRODUCTION PROCESSING EQUIPMENT & PROPERTY

• Periodically inspect the physical plant and its related equipment. Advise the Administrator or Property department of all deficiencies. Follow up to make sure all deficiencies are brought to standard in a timely fashion. This should include windows, lights, interior and exterior paint, signage, doors, doors, fixtures, bathrooms, flooring, backrooms, landscaping, etc.

• Provide support and guidance on processing equipment periodically to ensure it is operating properly. This includes auger/pre-crusher, compressors, printers, pricing equipment, teleph