Director of Channel Sales

Make an impact with NTT DATA
Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The Director of Channel Sales is responsible for channel sales activities such as: developing and managing Brokers, key referral partners, NTT/NTT Affiliates and internal resources to facilitate the sales process, establish and maintain effective communications with appropriate executives and management to ensure proper sensitivity to sales needs and maximize sales revenue to meet company objectives.

What you'll be doing

ESSENTIAL DUTIES & RESPONSIBILITIES

• Represent the Americas business interests within the (Retail) NTT Global Data Center Division

• Develop strategy & manage execution of U.S. action plans in coordination with Tokyo, London, and (Retail) NTT Global Data Center team members

• Generate sales pipeline and Upsell NTT opportunities from existing U.S. client base

• Collaborate with other NTT OpCo executives and be directly accountable to managing progress against OneNTT initiatives

• Cultivate, direct, and manage JGAM (Japanese Global Account Managed) opportunities which have U.S. data center colocation requirements

• Develop and maintain positive Channel relationships

• Collaborate with regional Operations and Sales team members to foresee and avoid potential service issues

• Accurately forecast annual, quarterly and monthly revenue streams

• Engage Partners and Brokers to extract critical technical and business drivers that may position client deliverables

• Maintain familiarity with competitive offerings in order to effectively position products and solutions in a competitive environment

• Provide periodic results assessments of productivity

• Coordinate proper company resources to ensure effective and efficient sales

• Communicate with team members to keep up to date with daily issues and activities

• Maintain and keep current detailed records, reports and customer data

• Mentor and guide other Channel Sales team members to ensure consistent process (e.g., use of Salesforce.com, pricing guidelines, best practices, etc.)

• Perform other duties as assigned

KNOWLEDGE, SKILLS & ABILITIES

Competencies/Skills

• Familiar with a variety of Channels concepts and procedures

• Excellent relationship development and management skills both internally and externally

• Interpersonal skills with the ability to develop and maintain solid stakeholder relationships

• High level of initiative, reliability, and positive attitude

• Excellent attention to detail and concern for quality of delivery

• Strong team player but also able to work independently and to tight timescales

• Excellent communication & influencing skills across complex business environments

• Adaptability to multi-cultural environments – displaying cultural sensitivity

• Displays personal integrity and adheres to NTT Group values

• Excellent communication (written and oral) and problem-solving skills

• Fluent in Japanese & English

• Adaptability to multi-cultural environments – displays cultural sensitivity, personal integrity, and adherence to NTT values

 Attributes

• Ability to coach and mentor teams to facilitate better efficiency and integration between teams

• A go-getter with the ability to work in high-pressure situations

• Ability to establish and manage processes and practices through collaboration and the understanding of business

• Able to drive change and focus teams on the right sales opportunities

• Ability to manage urgent and complex tasks simultaneously 

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EDUCATION & EXPERIENCE

• Bachelor’s Degree required

• Prior direct or channel sales and management/coordinating experience

• At least 7 to 10 years’ Sales, Channel, and/or Business Development experience within a multi-national organization, addressing international Clients

• Good working knowledge of international best practice in sales management disciplines

• Has proven experience in driving alignment to a common vision and working across mul