Dental Assistant

Company Description

International SOS Government Medical Services, Inc. delivers customized medical and security risk management and wellbeing solutions to enable our clients to operate safely and effectively in environments far from home. Founded in 1984, we operate in 92 countries providing integrated medical solutions to organizations with international operations. Our innovative technology and medical and security expertise focus on prevention, offering real-time, actionable insights and on-the-ground quality delivery. We provide clinical services to include “hands on” direct care at over 800 sites around the world, many of which include inpatient clinical care capabilities. With 12,000 staff (including 5,200 medical and behavioral health providers) our services include the design, deployment, and operation of healthcare solutions including freestanding surgical facilities in remote and austere environments, telemedicine consultation through a wide range of virtual modalities, referrals to a global network of more than 100,000 vetted providers, and global aeromedical evacuation. Within our portfolio of companies, International SOS Government Medical Services, Inc., headquartered in Houston, Texas provides contracted healthcare support to Government defense and civil agencies and government contractors, including support to military exercises and operations, diplomatic missions, natural disasters, and refugee care. To protect your workforce, we are at your fingertips: internationalsos.com

Job Description

Purpose of the Job

This position will support the US Department of Veterans Affairs Critical Staffing Program. The person in this position will represent International SOS Government Medical Services, Inc. and provide services outlined below:

Support the Department of Veterans Affairs (VA) mobile dental clinic by providing chairside assistance and operational support to enable access to dental care for Veterans. Duties include patient preparation and education, operatory and instrument preparation, infection control, radiography, documentation in the VA Electronic Health Record (EHR) and Dental EHR, scheduling support, and coordination with VA stakeholders to deliver care in the mobile setting.

Key Responsibilities

• Operate, set up, and break down the mobile dental clinic at designated locations; ensure equipment is functional and safely transported; secure the unit when unattended; assist in maintaining inventory; assist with pre‑ and post‑appointment operatory preparation; follow vehicle laws and report issues to the designated point of contact.

• Coordinate sterile processing of reusable medical devices (RMD) with Sterile Processing Service (SPS). Maintain asepsis and clean equipment and spaces per VA Office of Dentistry Infection Control Standards and applicable Veterans Health Administration (VHA), Occupational Safety and Health Administration (OSHA), and Joint Commission requirements. Ensure proper handling and disposal of waste, sharps, and biohazards.

• Facilitate effective communication among stakeholders; participate in meetings and quality‑improvement activities; assist with appointment scheduling and patient‑flow coordination; collaborate with VA dental staff to coordinate care that cannot be completed in the mobile setting; ensure communications are timely and documented.

• Operate dental X‑ray equipment, evaluate images for diagnostic quality, apply dental imaging safety techniques, and securely upload images to the Veteran’s electronic dental record.

• Adhere to clinic guidelines and all VA policies, standards, and regulatory requirements. Use VA Electronic Health Record (EHR) and Dental EHR to record all patient documentation. Protect patient privacy and handle records per VA policies and the Health Insurance Portability and Accountability Act (HIPAA).

• Perform chairside dental assistant duties for all phases of dentistry under the direction of the dentist; prepare patients and instruments; measure and record vital signs; provide patient education materials and verbal/written instructions; assist with EHR updates, treatment notes, and lab prescriptions as requested.

• Schedule Veterans in accordance with Veterans Health Administration (VHA) Directive 1230 (Outpatient Scheduling) and support timely access to care requirements.

• Assist in identifying inefficiencies; document and communicate approved process changes; support preparation of reports summarizing dental care activities and performance metrics; gather stakeholder feedback and support improvement strategies.

• Report suspected privacy or information‑security incidents immediately (within one hour) to the VA Office of Information and Technology (OIT) Enterprise Service Desk (ESD) and provide the incident number to the Contracting Officer’s Representative (COR)/Contracting Officer (CO).

• Completes required organizational compli