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Patient Service Representative
Advocate Aurora HealthNaperville, United Statesfull_timeVerifiedPosted 9 Jun 2026
💰 $58,000/yr($38,000/yr – $58,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
Monday-Wednesday 10:30am-7:00pm
Thursday-Friday 8:30am-5:00pm
Occasional one Saturday per month with day off during the week
Pay Range
$19.80 - $29.70Major Responsibilities: Patient Services: Provides efficient, high-quality service to patients who arrive for appointments or who telephone or visit in person to request appointments or information on tests and procedures, bills and charges, referrals, and other matters. 1)• Greets and accurately registers patients in EMR system verifying essential billing and demographic information. 2)• Coordinates scheduling of patient appointments (phone and in-person requests) accurately and efficiently. 3)• Answers multiple incoming telephone lines, accurately determining the appropriate recipient of the call or message and referring them promptly and appropriately. 4)• Distributes communications accurately, based on practice protocol. Includes pagers, faxes, emails. 5)• Resolves a variety of patient questions, including HMO referrals, billing and queries about services and test results; reApply for this role
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