Associate Client Manager - Analytics & Insights

Job Description

Location: Candidates must be located in the San Antonio, TX area

Hybrid - 4 days/week onsite at client location in downtown San Antonio

About this job

As an Associate Client Manager - Analytics & Insights, you are responsible for driving timely client outcomes and customer value through data and analytics which drive the overall customer experience and elevate NIQs performance. 

This role delivers thought leadership and quality analysis-based recommendations on client specific business issues with a focus on identifying client opportunities.  You must be highly analytical, experienced with data-pulling and client facing.

Associates work successfully across a matrixed organization structure, fully leveraging the service model.

At NielsenIQ, we work with U.S. manufacturers and retailers to help them understand their consumers and optimize their business. When you join the NielsenIQ team, you’re signing up for an experience that requires flexibility, curiosity, and passion. 

Responsibilities

• Partner with Account Managers to understand customer objectives that drive business impact and maximize client value, building and maintaining strong relationships and deep expertise with adaptability, urgency, and positivity.
• Understand and leverage NielsenIQ solutions and apply industry knowledge to conduct advanced issue-based analyses with clear proactive insights and action-oriented recommendations.
• Develop a consultative approach to client business issues, understanding the industry and what issues a client is facing. 
• Drive strategic thought leadership with customers leveraging NielsenIQ tools and assets.
• Work collaboratively with internal partners to ensure work is connected to customer business objectives, delivered on-time, and focused on outcome.
• Lead client presentations with proactive insights and action-oriented recommendations 
• Ensure client stakeholders buy into outcomes and value NielsenIQ is delivering to them. 
• Identify potential revenue opportunities with customers by showcasing new data sources via Thought Leadership and recommending advanced solutions, where applicable. 

Qualifications

Qualifications

You are flexible and easily adapt in a dynamic work environment. You have a can-do attitude and can tell a story using data. You are the first to recognize an opportunity, then turn it into a solution. Curiosity, communication, and critical thinking drive your work. You are comfortable working with complex customer relationships and issue resolution. You are creative in leveraging existing data sources to answer tough questions. You work collaboratively, part of a remote team within a challenging and matrixed environment, while maintaining high standards. You have strong time management skills and are comfortable managing multiple priorities.

• College/University Undergraduate or master’s degree 
• Prior experience with NielsenIQ solutions
• Collaborating with teams and working in a matrixed environment 
• Time management & prioritization 
• Experience working with complex client relationships and client issue resolution 
• Highly proficient in Microsoft Office 
• Proficiency in BI Tools a plus (PowerBI, Tableau)
• Demonstrated strength in data analysis & working with Syndicated, Panel, POS data  (NielsenIQ, IRI, Kantar, Numerator to name a few) 
• 2-3 years of CPG/Retail industry experience preferr

Additional Information

All your information will be kept confidential according to EEO guidelines.

About NIQ

NIQ is the world’s leading consumer intelligence company, delivering the most complete understanding of consumer buying behavior and revealing new pathways to growth. In 2023, NIQ combined with GfK, bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insights—delivered with advanced analytics through state-of-the-art platforms—NIQ delivers the Full View™.

NIQ, is an Advent International portfolio company with operations in 100+ markets, covering more than 90% of the world’s population. For more information, visit NIQ.com.

Want to keep up with our latest updates?

Follow us on: