Senior Manager, Global Talent Development Learning Operations

Company Description

LinkedIn is the world’s largest professional network, built to create economic opportunity for every member of the global workforce. Our products help people make powerful connections, discover exciting opportunities, build necessary skills, and gain valuable insights every day. We’re also committed to providing transformational opportunities for our own employees by investing in their growth. We aspire to create a culture that’s built on trust, care, inclusion, and fun – where everyone can succeed.

Join us to transform the way the world works.

Job Description

This role will be based in Chicago, New York, San Francisco or Sunnyvale.

At LinkedIn, we trust each other to do our best work where it works best for us and our teams. This role offers a hybrid work option, meaning you can both work from home and commute to a LinkedIn office, depending on what’s best for you and when it is important for your team to be together. 

Why is working in Talent at LinkedIn so unique? We like to say working in Talent at LinkedIn is the most meta-Talent job there is - we hire and develop the people who envision the products that power and change the profession of recruiting and talent. Our Global Talent Organization’s (GTO) vision is to “empower our people to do the best work of their careers” and help our customers do the same.  

We are looking for a dynamic and experienced professional to join our team as the Senior Manager of Learning Operations. The successful candidate will be responsible for overseeing all aspects of learning program planning and operations as well as learning program marketing, ensuring the seamless delivery of high-quality learning experiences. The Senior Manager of Learning Operations will play a crucial role in driving the success of our learning initiatives, fostering stakeholder relationships, and leading a team of operations specialists to achieve operational excellence. 

We are looking for a strategic thinker with a passion for learning and operations, who thrives in a fast-paced and collaborative environment. The ideal candidate will have a track record in L&D and/or HR operations management with a proven ability to ensure high quality and efficient delivery of learning experiences with high business uptake. Strong partnership with the Global and Regional Talent Development Partners and Talent Development COEs ensures that interventions and learning activation all come together seamlessly to achieve business goals and advancing skill development and organizational health in alignment with the functional business strategy. The successful candidate will have demonstrated success in introducing and implementing scalable programs to meet priority learning and talent development needs across a fast-paced global organization.   

Responsibilities

Learning Program Planning and Operations: 

• Develop and execute strategic plans for learning program operations. 
• Oversee the end-to-end operational aspects of learning programs, from planning to execution. 
• Collaborate with key stakeholders to define program objectives and ensure alignment with organizational goals. 
• Implement and optimize processes for efficient enrollment. 
• Continuously assess and enhance learning processes to drive efficiency and effectiveness. 
• Implement process improvements based on feedback and industry best practices. 

Reporting and Quality Assessment: 

• Implement robust reporting mechanisms to track key performance indicators and assess the quality and impact of learning programs. 
• Analyze data to identify trends, areas for improvement, and opportunities for innovation. 
• Work closely with Talent Development COEs to partner on program relevance and effectiveness based on the reporting insights and quality assessments. 

Program Marketing: 

• Develop and execute marketing strategies to promote learning programs internally ensuring high business relevance and uptake.  
• Collaborate with the Talent Development COEs, and the HR and TD Communications Team to create compelling content and communications to drive program participation. 
• Implement and update learning program descriptions in Cornerstone and on other relevant platforms like TransformIn. 
• Implement and update a global learning programs calendar. 

Learning Request Intake Process: 

• Implement, run, and optimize a global process for learning request intakes. 
• Ensure a streamlined and user-friendly experience for employees engaging with Talent Development globally. 

Project Management of Learning Needs Analysis: 

• Project manage the end-to-end learning needs analysis process for Talent Development globally in close partnership with the Global and Regional Talent Development Partners and Talent