Field Sales Engineer - Integrated Audio Brands

Company Description

The Bosch Building Technologies Communications Systems Division is headquartered in Burnsville, Minnesota.  We have a passion for sound quality without compromise that we share with our users. This is built upon generations of hands-on professional knowledge, all geared towards producing a portfolio of best-in-class products (Electro-Voice, Dynacord, RTS, Telex, & Bosch) that combine performance, reliability and value.  Most importantly, our customers trust us to deliver on our deep understanding of what makes good sound.

The Field Sales Engineer (FSE) will work remotely and travel (50%) across the region. Candidates must reside in or near one of the following cities; Atlanta, Charlotte, South Florida, or Washington DC.

Job Description

As a Field Sales Engineer for Integrated Audio Brands, reporting to the Regional Sales Director, will work in concert with the Regional Sales Manager and be responsible for providing exceptional and proactive customer service and technical support for Bosch Integrated Audio Brands. Responsibilities include: 

• Review project designs and recommend appropriate product solutions
• Provide pre-sales training and post-sales support
• Provide quality technical support to establish long-term customer relationships
• Trouble-shoot hardware/software issues, resolve all technical issues
• Help customers with integration and setup of equipment
• Assist in driving product demand creation delivered through Professional Audio/Visual (Pro AV) network of resellers, integrators, and consultants
• Prepare and conduct technical / product presentations and demonstrations
• Participate in trade shows and share information on products and services
• Provide feedback to marketing and product management teams for future product enhancements
• Share ideas and customer needs throughout all phases of product life cycle (plan, design, integrate, manage)
• Evaluate customer concerns

Qualifications

The successful candidate will have demonstrated ability to identify, develop, and manage strategic technical relationships and opportunities within the Pro AV network. Candidate will exhibit rigorous strategic thinking and planning around building such relationships but with clear execution, strength, and technical skills. 

• 3+ years technical / field sales engineering with a focus on managing high level, complex client relationships from supply chain to end user
• Strong understanding of the Professional A/V, Live Sound, and IT value chains
• Knowledge and understanding of AV integration services and practices
• Understanding of typical AV segments such as Live Sound, Conferencing, DSP, and Room Control including serial and IP communications
• Ability to read and interpret project Floor Plans and System Flow line drawings
• Detailed knowledge and understanding of latest audio commissioning techniques and software
• Strong ability to develop distributor, reseller, integrator, and consultant relationships through interpersonal communications
• Aggressive self-starter and results driven, ability to leverage internal resources
• Strong organizational, time management, problem solving, and multitasking skills
• Excellent oral and written communication skills
• Analytical, with sound judgment and a high level of integrity and credibility
• Ability to travel regionally up to 50%
• Must reside in one of the following cities; Atlanta, Boston, Charlotte, Chicago, Cincinnati, Cleveland, Detroit, Houston, Metro NY, San Francisco, South Florida, or Washington DC
• CTS or CTS-D Certifications preferred
• Key AV and IT industry knowledge and experience is valued
• Existing channel and consultant relationships are valued

Additional Information

• All your information will be kept confidential according to EEO guidelines.
• By choice, we are committed to a diverse workforce - EOE/Protected Veteran/Disabled.
• BOSCH is a proud supporter of STEM (Science, Technology, Engineering & Mathematics) Initiatives: FIRST Robotics (For Inspiration and Recognition of Science and Technology) and AWIM (A World In Motion)
• Indefinite U.S. work authorized individuals only. Future sponsorship for work authorization is not available.