Commercial Loan Processor

Description

Who We Are:

FFB, a dynamic and acclaimed single-branch bank born in the heart of Fresno, CA in 2005, is on a mission to redefine the banking experience. Our commitment to delivering top-notch banking services has propelled us to the forefront of the industry, earning us accolades and recognition. At FFB, we recognize the uniqueness of each individual who walks through our doors, and our dedicated team strives to craft personalized banking solutions that cater to their distinct needs.

What sets FFB apart is not just our Fresno roots but the diverse talents that make up our team, hailing from every corner of the country. We firmly believe that our people are our greatest strength, and we're constantly on the lookout for ambitious and passionate individuals who align with FFB's vision, regardless of their location.

If you're ready to be part of a winning team and contribute to our ongoing success story, we invite you to apply and join the FFB family!

Recent Achievements Speak Louder Than Words:

• 2024 & 2025 - American Banker - #1 Top Performing Publicly Traded Bank with under $2b in assets
• 2023 - American Banker - "Top 5" Community Bank in the Country #4
• 2023 - OTCQX - Best 50 Companies #3
• 2023 - 5-star Rating Bauer Financial

What You Should Expect While Working at FFB:

• Company ownership through our Employee Stock Ownership Program (ESOP)
• A friendly, close-Knit work culture that encourages growth
• Opportunities to Participate in Community Networking Events
• Benefits Package

o Medical/Dental/Vision

o Life Insurance

o Paid Vacation

o 401(k) Retirement Plan

o Training & Development

o Tuition Reimbursement

o Employee Assistance Program

o Internal Job Posting & Referral Program

Ideal Candidate: FFB prides itself on its core values of Teamwork, Relationship, Authenticity, and Commitment (TRAC). We expect that our team members will reflect these values in the workplace in various ways:

• Teamwork – We collaborate, hold each other accountable, and win together.
• Relationship – We are trustworthy, transparent, and respectful.
• Authentic – We are humble, vulnerable, and we speak up.
• Commitment – We are owners...Be hungry, responsive, and have a sense of urgency.

About the Position:

The Commercial Loan Processor supports the bank’s commercial lending operations by processing, reviewing, and coordinating commercial loan applications from inception through closing. This role ensures that all loan documentation is accurate, complete, and compliant with applicable banking regulations. Depending on experience and level, this position may focus on administrative processing, resolving complex loan issues, and/or mentoring junior processors. The Commercial Loan Processor plays a key role in supporting loan officers, underwriters, and credit staff to ensure a smooth, efficient, and customer-focused lending experience.

Essential Duties:

• Gathers required financial, business, and collateral documentation from borrowers and third parties.
• Reviews loan applications and supporting materials for completeness, accuracy, and compliance with internal and regulatory requirements.
• Coordinates with loan officers, underwriters, and credit staff to ensure timely processing and closing of commercial loans.
• Orders and tracks third-party reports such as credit reports, appraisals, title work, lien searches, environmental assessments, and UCC filings.
• Prepares borrower correspondence, including commitment letters, needs lists, and credit denial notifications.
• Maintains organized and compliant digital loan files by properly naming, scanning, and indexing documents.
• Ensures that all loan closing conditions are met and documentation is complete prior to funding.
• Verifies borrower insurance coverage and compliance with loan and collateral requirements.
• Coordinates payoffs, escrow openings, and title work with external partners to facilitate smooth closings.
• Monitors loan pipelines and deadlines to support timely approvals and closings.
• Identifies and reports discrepancies, risks, or compliance issues promptly.
• Responds promptly and professionally to inquiries from internal staff, customers, and third parties.
• Provides regular updates to borrowers and loan officers regarding loan status, outstanding items, and closing requirements.
• Troubleshoots complex loan processing issues and resolves discrepancies that arise during review or closing.
• Serve