Enterprise Architect - McAfee Policy

Job Title: Enterprise Architect – McAfee Policy 
Clearance Required: Secret 
Work Location: Onsite; San Antonio, TX 

Alpha Omega is seeking a qualified Health Enterprise Architect to support one of our federal government clients. 

Key Responsibilities: 

• Serve as technical lead for diagnosing, resolving, and preventing issues linked to McAfee Policy Auditor agents on Domain Controllers, ensuring continuous Directory Services operations. 

• Execute advanced troubleshooting for authentication failures, system lockups, and resource contention on Windows Domain Controllers, using systematic escalation protocols for unresolved cases. 

• Collaborate with Directory Services, McAfee, and cybersecurity teams to assess operational impact, analyze resource utilization, and recommend corrective actions following McAfee product updates. 

• Lead and coordinate uninstall/reinstall processes for McAfee products, validating successful remediation through post-action system health checks and user experience verification. 

• Maintain clear, prompt, and comprehensive communication with leadership and stakeholders—issuing incident notifications, progress reports, and after-action reviews per organizational protocol. 

• Conduct detailed Root Cause Analysis (RCA) for recurring or critical incidents, producing actionable recommendations and process improvements to minimize future disruptions. 

• Develop and maintain documentation, runbooks, and knowledge base articles, ensuring vital information is preserved across shift changes and for incident response continuity. 

• Propose and implement permanent preventive controls, such as exemption policies for Domain Controllers during McAfee Policy Auditor deployments—coordinating with product owners for safe update management. 

• Enforce ITIL4-aligned problem, change, and knowledge management practices, incorporating continuous improvement strategies and lessons learned into future operations. 

• Ensure all incident responses, remediation steps, and security modifications are fully compliant with cybersecurity best practices and DHA policies, including evaluation of exemption requests for potential risk impact. 

• Provide Tier 2 and Tier 3 technical support, acting as escalation point for complex system or integration issues, and drive efficient problem resolution in collaboration with vendors and internal teams. 

 

Required Qualifications: 

Education: 

A BS degree in Information Technology, Cybersecurity, Data Science, Information Systems, or Computer Science, from an ABET accredited or CAE designated. 

Experience/Skills: 

• Active Secret Clearance 

• 9+ years as an Enterprise Architect  

• Microsoft Certified: Cyber Security Architect Expert or Microsoft Certified: Azure Solutions Architect Expert 

• Required Changes based upon the environment, this could be specific to DHA, PEO MS/CIO (J-6), IOD, or DDSB specific. 

 

Preferred Qualifications: 

• Active or recent previous DHA experience HIGHLY desired. 

• DoD Military Training: F07DZZ1 or M03385G or M10395B or M223854 or A-150-0045 now W-250-0750 or A-531-0021 or W-250-0750 or A-150-3400 now W-250-0750 or A-150-1980 or A-150-1202 or A-150-1203 or A-150-1250 or A-150-1855 / A-150-1940 or A-113-0205 or A-113-0175 or A-113-0018  

• Proven history of delivering data driven solutions with a customer-first mindset. 

 

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