Director, IT Epic Training

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Whether virtual or on campus, Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Oversees the coordination and execution of Epic electronic health records (EHR) and associated third party information system training. Responsible for developing and effectively communicating training policies and procedures. Manages the role analysis process to identify and meet training needs and oversees all aspects of classroom administration for Epic-led virtual training sessions. Supervises and directs the activities of various levels of assigned personnel using both professional and supervisory discretion and independent judgment.

Job Requirements:

Education and Work Experience:

• Bachelor’s degree in IT, IT management, software engineering, computer engineering, computer science, computer information systems (IS), applied engineering, health information management (HIM), health informatics, nursing informatics, nursing, health science, education, business administration, healthcare, or a related field: Required
• Master's Degree: Preferred
• Seven years' relevant experience: Preferred
• Five years' leadership experience: Preferred
• Previous experience in leading or coordinating EHR training programs, particularly in a healthcare setting: Preferred

Essential Functions:

• Leads a team in creating, organizing, and maintaining training documentation for EHR and supporting third party systems. Gathers data and analyzes training programs’ progress and results.
• Manages the onboarding and engagement of operational “super user leads” and leads other operational readiness activities. Develops processes for staff members, health care providers, and managers to escalate questions and concerns about Epic class assignments and registration.
• Develops a training environment strategy and coordinate refresh schedules. Ensures training aligns with regulatory and industry standards.
• Fosters close working relationships with clinical and business unit leaders, physicians, senior executives, and IT managers and develops relationships with professional organizations, user groups, and industry trade groups.
• Delegates and assigns work to personnel for effective utilization of their skills and to meet business needs. Ensures all employees are sufficiently trained to carry out their duties. Evaluates employee job performance, provides feedback and complete annual performance assessments. Manages and maintains staff and resources to operate within approved budget.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations, including, but not limited to, measles, mumps, flu (based on the seasonal availability of the flu vaccine typically during October-March each year), COVID-19 vaccine (required in CA, HI and OR) etc., as a condition of employment, and annually thereafter. Medical and religious exemptions may apply.

Adventist Health is a faith-based, nonprofit, integrated health system serving more than 90 communities on the West Coast and Hawaii with over 400 sites of care, including 26 acute care facilities, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of 37,000 includes employees, physicians and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.