Quality Manager

Make a Difference in YOUR Career!

Our vision is both simple and ambitious: to put our drinks on every table.  

We are the world’s largest bottler for retailers and A-brands.  Our products are distributed worldwide from our production sites in Europe and North America.  Although our own branding may not appear on the labels of the beverages we produce, there is a good chance you are reading this while sipping one of our drinks.  

Our ambition is to continually improve and it’s what keeps us at the top of our game.  We are solutions-based.  We are innovative.  We seek out new challenges and conquer them.  This is our company ethos, but it’s our people’s too:  Refresco is at the cutting edge of a fast-moving industry because we have passionate people pushing the boundaries of what’s best.  

Stop and think: how would YOU put our drinks on every table?  

Position Description

The Quality Manager oversees the quality assurance department with responsibility for total product/package quality, cost management, safety, compliance, GMPs, and executing all Quality Assurance protocols to ensure Plant Quality objectives are met. The Quality Manager will support our Waco, TX facility that is a hot fill thermal processing and fluid milk processing and bottling facility.

Salary range: $120k - $128k (may vary based on relevant education and experience)

Essential Functions:

• Responsible for direct management of all Quality Assurance associates.
• Responsible for ensuring Food Safety and Food Quality policies and procedures are adhered to including but not limited by SQF Code, CFIA, HACCP, Refresco Quality and any customer quality requirements.
• Responsible for direct management and utilization of laboratory (analytical and microbiology), water treatment, syrup blending, sanitation, microbiological equipment, raw materials, and all quality processes.
• Optimize resources while ensuring raw materials and finished product meet specifications and manufacturing standards and in accordance with FDA, CFIA, GMP's, HACCP, PMO (pasteurized milk ordinance) and all other governmental policies, procedures, and regulations.
• Oversee daily Quality Assurance inspections to ensure all products are meeting compliance.
• Write, update, and maintain SOP's (Standard Operating Procedures) for the Quality Assurance Program.
• Champion internal audit process through continuous improvements, shared best practices, and teamwork.
• Leads the development and implementation of Food Safety Fundamentals, the Food Safety Plan and Food Quality Plan.
• Oversee development, implementation, review and maintenance of SQF program.
• Communicate to relevant personnel all information essential to ensure the effective implementation and maintenance of SQF.
• Responsible to ensure that all SQF documents are safely stored, maintained and accessible.
• Responsible for departmental non-conformances and implementation of corrective action ensuring all corrective actions are documented and outstanding actions closed in timely manner.
• Ensure compliance to all OHSA and environmental regulatory and corporate standards. Investigate and identify root causes of any non-compliance.
• Accountable for a safe working environment through the development of strategies focused on accident reduction as well as energy and waste minimization.
• Oversee effective deployment of human resources throughout the department and ensure the correct administration of the collective Bargaining Agreement.
• SQF Practitioner for the Calgary facility.
• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Education and Experience:

• Bachelor’s Degree in Engineering, Food Science, or other science related field required. 
• Minimum 5 years of direct management experience in quality within a food/beverage manufacturing environment required. 
• SQF Practitioner certification preferred.
• Have completed HACCP training and be experienced in implement and maintain HACCP based Food Safety plans.
• Quality Assurance management systems, food safety and security standards, and governmental regulatory relating to the food / beverage industry

Required Skills and Competencies:

• Experience in Food/ Beverage Manufacturing preferred
• Proficient in Excel, Word, SAP and Power Point
• Ability to analyze and solve problems, results oriented