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Site Supervisor – Airport Security Services
Xcelerate SolutionsUnited Statesfull_timeVerifiedPosted 17 Jun 2025
About the role
Join VMD Corp, part of Xcelerate Solutions and a leader in providing passenger and checked baggage screening services at various airports across the United States. What you will do: The Site Supervisor is responsible for overseeing security guards and ensuring the efficient and effective operations of airport employee screening, Airport Security Identification Display Area (SIDA) badging office, and exit lane monitoring. This role requires strong leadership, excellent communication skills, and a commitment to maintaining high security standards.Responsibilities specific to this role include, but are not limited to:
- Supervision and Management:
- Oversee and manage a team of security guards, ensuring they perform their duties effectively and professionally.
- Conduct regular briefings and training sessions to keep security staff informed and prepared.
- Monitor performance and provide coaching and disciplinary actions as needed.
- Airport Employee Screening:
- Ensure all screening procedures are followed according to TSA and airport regulations.
- Address any issues or breaches of security promptly and efficiently.
- Maintain clear and concise records of screening operations.
- SIDA Badging Office:
- Supervise the issuance and renewal of airport badges, ensuring compliance with all regulatory requirements.
- Manage the badging process, including background checks and security clearances.
- Handle inquiries and provide assistance to airport employees regarding badging policies and procedures.
- Exit Lane Monitoring:
- Oversee the monitoring of exit lanes to ensure no unauthorized access or breaches.
- Implement and maintain exit lane security protocols.
- Coordinate with law enforcement and airport authorities in case of security incidents.
- Compliance and Reporting:
- Ensure compliance with all federal, state, and local security regulations.
- Prepare and submit detailed reports on security operations, incidents, and any irregularities.
- Conduct regular audits and assessments of security processes and procedures.
- Customer Service:
- Provide excellent customer service to airport employees and visitors.
- Address and resolve any security-related issues or complaints in a professional manner.
- Emergency Response:
- Act as the first point of contact during security incidents or emergencies.
- Coordinate with emergency services and airport management to ensure a swift and effective response.
- Lead and participate in emergency drills and exercises.
- NYS Security Guard License
- High school diploma or equivalent.
- Proven experience in security, screening, or a related field is preferred.
- Excellent observational and problem-solving skills.
- Strong verbal communication skills with the ability to interact professionally with diverse individuals.
- Familiarity with security equipment and screening procedures.
- Ability to work in a dynamic environment and handle high-stress situations calmly.
- Attention to detail and commitment to following established security protocols.
- Basic computer skills for logging screening activities and incidents
- Medical | Dental | Vision
- 401K
- Vacation Leave | Sick Leave
- Flexible Spending
- Life insurance
- Employer Paid Long | Short Term Disability
- Tuition & Training Reimbursement Program
- At VMD, now a part of Xcelerate Solutions, you have the opportunity to thrive in your career and become a Game Changer. The quality and talent of our people is what drives our success. We embrace an employee-first culture and make it a priority to provide professional development opportunities that foster career gr
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