Leasing Consultant Apartment Community
Investment Property GroupAbout the role
WHO ARE WE?
Investment Property Group owns and operates 151 properties throughout 13 states! Our current portfolio exceeds 111 mobile home locations with 19,000+ spaces and 40 multi-family apartment communities, nearly 7,300 units! IPG has eight core values: Integrity, Persistency, Fun, Continuous Change, Ownership, Teamwork, Customer Service and Diversity! Does this sound like you? You’ll fit right in.
What’s in it for you?
- Compensation: $19.00 - $23.00 hourly, depending on qualifications, education, and prior experience
- Schedule: Monday - Friday; 8am - 5pm
- Awesome Company Culture!
Job Description Summary
We are seeking a dedicated Leasing Consultant to support the operations at Pierce Park Apartments, a 430-unit affordable apartment community in Pacoima, CA. This role requires strong sales and leasing skills, and is responsible for all aspects of leasing, including showing and leasing apartments through effective selling and closing techniques, processing applications, interacting with current and prospective residents and vendors, and promoting positive, proactive resident relations.
Key Responsibilities:
- Assist in all aspects of leasing, including touring, processing applications, answering phones, and managing inquiries.
- Conduct property tours for prospective tenants through apartment community, units, and common areas.
- Develop strategies to attract prospective tenants, including follow-up on leads and hosting promotional events.
- Foster a positive, active, and collaborative relationships with residents, employees, and associated agencies.
- Completes resident move ins and move outs in compliance with company procedures.
- Work closely with property manager and maintenance teams to ensure seamless living experience for residents.
- Monitor local market conditions and competitor activities to provide insight that support effective leasing strategies.
- Maintains a high level of professionalism, integrity and respect when interacting with residents, team members, vendors, and community stakeholders.
- Attends and participates in professional activities, meetings, organizations, and regulatory agency meetings or inspections.
- Works to ensure that residents have a clean, safe, and well-maintained community.
Requirements
- 1 year of experience as a leasing agent at multifamily community of 100+ units.
- Understanding of affordable housing compliance and leasing procedures.
- Strong interpersonal skills with the ability to foster positive relationships with residents and collaborate effectively with team members.
- Exceptional time management and problem-solving skills.
- Ability to handle conflict resolution, complaints, and provide a high level of customer service tailored to the community demographic.
- Experience with rent collection and delinquency management.
- Be able to identify areas for improvement and offer suggestions to improve the efficiency, productivity, and profitability of the property.
- Ability to deliver excellent customer service, including responsiveness to tenant needs and community engagement
- Ability to handle complaints and ensure community standards are upheld.
- Strong verbal and written communication skills to interact with tenants, contractors, and local authorities.
- Marketing and sales skills to promote vacant lots or homes and maintain high occupancy rates.
- Proficiency in property management software (i.e., Manage America, CRM, Blue Moon, Rent Café, Vendor Café, Client Central).
- Must have a valid driver's license.
What Will Make You Stand Out:
- Leasing experience at a tax credit or project based multifamily community is preferred but not required.
- Bilingual in Spanish and English is preferred but not required.
- Excellent organizational skills with the ability to manage time and prioritize tasks effectively.
Benefits
- Comprehensive benefits package including Medical, Dental, and Vision insurance, Life Insurance, Health Savings Account, Employee Assistance Program, and more
- 401k with company match
- Accrued 4-weeks of paid time off (PTO)
- Employee Referral Program
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