Revenue Cycle Coordinator

STR Behavioral Health is seeking an experienced Revenue Cycle Coordinator to join our growing team!

This is a hybrid role requiring a minimum of one day ONSITE at our Levittown, PA office. 

Schedule is M-F regular office hours.

Who We Are

STR Behavioral Health’s premier mental health and addiction treatment centers are located in Levittown, Bucks County, and Lehigh Valley, PA. The programs we offer include detox, residential, partial hospitalization, intensive outpatient, and outpatient care with licensed recovery housing. The approach at our treatment centers is firmly rooted in individualized, person-centered care to help clients uncover the “why” behind their disorders and help them build foundational relationships that help answer the “how” in moving forward. We work closely with every client to create personalized, high-quality treatment plans that cater to their specific needs and increase their chances of success. Our clinical team also meets regularly to adjust each treatment plan as the client progresses through treatment. Additionally, we work closely with each client’s family and other stakeholders to help people thrive in recovery.

What We Offer:

• Collaborative environment dedicated to clinical excellence
• Multiple Career Development Pathways
• Company Supported Continuing Education & Certification
• Multiple Health Plan Design Options Available
• Flexible Dental & Vision Plan Options
• 100% Company Paid EAP Emotional Well-Being Support
• 100% Company Paid Critical Illness (with health enrollment plan)
• 100% Company Paid Life & ADD
• 401K with Company Match
• Company-Sponsored HSA, FSA, & DSA Tax Savings Accounts
• Generous Team Member Referral Program
• Parental Leave

Position Summary

The Revenue Cycle Coordinator is responsible for the accurate and timely billing of services provided to clients admitted to STR Behavioral Health facilities, patient responsibility collections, posting of payments, verification of benefits and authorizations, and claims resolution and follow-up.

Position Responsibilities

Essential Responsibilities

1. Responsible for weekly billing, researching payment discrepancies, and claims denial management
2. Ensures billing practices are ethical and compliant with company policies, and government regulations and guidelines
3. Follows HIPAA guidelines in handling patient information
4. Prepares appeal letters to insurance carriers, when necessary to obtain reimbursement
5. Compiles medical records and documentation, to provide support to Utilization Review appeals process and Compliance department review
6. Reviews daily technical and professional billing charges for multiple facilities
7. Prepares monthly patient responsibility invoices and performs collections follow-up
8. Assures accurate billing based on services provided
9. Provides excellent customer service. Must possess a high level of interpersonal skills including the ability to respond calmly and make rational decisions in stressful situations
10. Responsible for billing systems in maintenance, rate verification, and rate updates, including the application of contractual adjustments and allowances.
11. Confirms admissions, transfers, and discharges with Admissions Department and reconciles weekly census to ensure the accuracy of billing
12. Performs other duties as assigned

Minimum Requirements

Education and Experience

• High School Diploma
• Strong work ethic
• Great organizational skills
• Strong attention to detail
• Up to date familiarity and knowledge wit