Sales Development Representative

Upgrade is a fintech company that provides affordable and responsible credit, mobile banking, and payment products to everyday consumers. We were the fastest growing company in the Americas last year according to the Financial Times and Upgrade Card was the fastest growing credit card in America two years in a row. We have delivered over $31 billion in affordable and responsible credit to our 5M customers. The company is backed by some of the most prominent technology investors and was recently valued at $6.3B.

We have built an energizing, collaborative and inclusive culture where team members help each other, learn and innovate to move the company and its customers in the right direction, and own the outcome of their efforts.

Upgrade has been named a “Best Place to Work in the Bay Area” three years in a row, “Top Companies to work for in Arizona” and one of the "Best Engineering Department" awarded annually by Comparably. We've also received recognition for being a best company for Diversity, Women, Culture, and Veterans.

We are looking for new team members who get excited about designing and delivering new and better products to join a team of 1600 talented and dedicated professionals. Come work with us if you like to tackle big problems and make a meaningful difference in people's lives.

 

About the Role:

We are seeking a dynamic and strategic Sales Development Representative to join and help build our sales team in North America. The sales team is responsible for attracting new home improvement contractors to offer their customers payment options through Upgrade. This role will allow you to contribute well beyond the scope of a normal SDR role, and to have a hands-on opportunity to help create a business from the ground floor. You’ll be able to do all of this under the umbrella of an established Bay-Area FinTech without the risks that most early stage start-ups face. 

 

What You’ll Do: 

• Cold-call contacts and running multiple outbound sequences across different channels to win over new customers and get them to attend a 15-30 minute demo with Sales
• Ask qualifying questions and share a few product benefits to prospective contractors
• Collaborate closely with Sales and Customer Success team members to research and develop target lists and  account-based sales strategies to drive opportunities and lead generation
• Engage in and champion the proper culture and processes for a motivated, balanced, and highly efficient team capable of scaling up at later stages of organizational maturity

 

What We Look For:

• Interest and experience in an outbound dialing environment
• Interest in not just performing the SDR role but in helping shape a new offering’s go-to-market
• Experience in developing trusted relationships with new customers
• Strong collaborator with cross-functional teams to succeed in managing projects 
• Adaptability - you understand that change is constant, and you embrace it.
• Agility and resilience – you move quickly and encourage continued improvement
• Strong work ethic and competitive mindset – you always want to be at the top of the leaderboard

What We Offer You: 

• Competitive salary and stock option plan
• 100% paid coverage of medical, dental and vision insurance 
• Flexible PTO
• Opportunities for professional growth and development 
• Paid parental leave
• Health & wellness initiatives

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We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.