Lead Quality Assurance

Here at Appian, our core values of Respect, Work to Impact, Ambition, and Constructive Dissent & Resolution define who we are. In short, this means we constantly seek to understand the best for our customers, we go beyond completion in our work, we strive for excellence with intensity, and we embrace candid communication. These values guide our actions and shape our culture every day.  When you join Appian, you'll be part of a passionate team that's dedicated to accomplishing hard things.

Join us as a Lead Quality Assurance Analyst to join the Business Technology Applications team, who will ensure the high caliber and timely delivery of web applications on the Appian platform. You will stand as a champion for engineering quality by ensuring our application developers account for complex system interactions, delegating quality tasks, and establishing quality practices.

If you're searching for an opportunity that will allow you to create meaningful software solutions while working closely with business stakeholders in a fast-paced, agile environment, join us! The Business Technology Apps team will provide you with the support and growth you need to strengthen and evolve your skills -- and your contributions will immediately impact and always make a difference.

This role is based at our Headquarters in McLean, VA. Appian was built on a culture of in-person collaboration, which we believe is a key driver of our mission to be the best. Employees hired for this position are expected to be in the office 5 days a week to foster that culture and ensure we continue to thrive through shared ideas and teamwork. We believe being in the office provides more opportunities to come together and celebrate working with the exceptional people across Appian.

To be successful in this role, you will:

• Own the QA strategy and establish QA best practices and standards, leveraging existing testing resources for manual and automated testing.
• Define QA charter and variations for various technology stacks, including custom development and commercial-off-the-shelf (COTS) solutions. Once established: build, maintain and improve these test artifacts for rapid and efficient reuse.
• Collaborate with developers on an agile team to review Acceptance Criteria, evolve SDLC, and implement test-driven development practices.
• Support existing features by conducting regression testing and incident postmortems, aiding in the analyses and documentation of root causes, defects, and anomalies.
• Facilitate release activities for multiple applications, ensuring timely and complete deliverables.
• Advise and champion for applying test automation design and techniques.
• Step-in when needed to manually test and troubleshoot new features.

Basic qualifications:

• Bachelor’s Degree, B.S. in Computer Science or related field preferred
• 8-12+ years of experience supporting Quality Assurance initiatives 
• 6+ years developing quality processes
• 5+ years experience developing test automation infrastructure and coding automated tests

Nice to Haves:

• Advanced degree in Computer Science or related field
• Previous experience using and testing a SaaS platform, preferably a low-code platform

Tools and Resources 

• Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. 
• Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities.
• Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company.

About Appian

Appian is a software company that automates business processes. The Appian AI-Powered Process Platform includes everything you need to design, autom