Jobs and Careers
AD
Patient Accounts Specialist - Advanced Payment Team
Advocate Aurora HealthUnited Statesfull_timeVerifiedPosted 2 Jun 2026
💰 $64,000/yr($42,000/yr – $64,000/yr)
About the role
Department:
Status:
Benefits Eligible:
Hours Per Week:
Schedule Details/Additional Information:
40 hours - 0830-1700
Pay Range
$21.85 - $32.80Essential Functions
- Prepares reports of denials, credit balances, payer opportunities.
- Analyzes rejection reports and errors made by system and teammates. Requests system changes, reports error rates by teammate and collaborates with training to ensure improvement is achieved and sustained.
- Prepares Medicare/Medicaid quarterly credit balance reports. Approve refunds as defined in departmental threshold guidelines.
- Assists Supervisor/ Manager with quality checks for all payers and departments.
- Performs quality assurance tasks as needed to validate workflow builds, claim edit actions, automatic actions in Epic, process improvements, etc.
- Analyzes denial reasons provided by payers. Collaborates with management to identify, trend and address root causes of denials.
- Researches and analyzes payer trends and works on special projects involving aged, high dollar or complex account issues.
- Trains new teammates as needed.
Apply for this role
Generate a tailored application kit with a matched cover letter, interview prep, and CV highlights — in under 60 seconds.
Apply Now →Generate Application KitFree account required — sign up in 30s