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MA

Senior New Business Representative

MassMutual Ascend
Cincinnati, United Statesfull_timeVerifiedPosted 23 Jun 2025

About the role

Description

As a leading provider of annuities, MassMutual Ascend is committed to taking financial futures above and beyond. This means offering innovative products that fit our customers’ unique needs – whether it’s protecting their hard-earned savings, receiving guaranteed income or providing for loved ones. MassMutual Ascend is proud to offer customers a level of strength and stability they can count on for years to come.

The Opportunity

As a Senior New Business Representative, you will interact with internal and external associates to facilitate the issuing of annuity policies. You will work with senior members of your team in a fast-paced environment as well as aiding other areas of the business, mentoring junior level associates. This position has a formal career progression plan in place.

Job Responsibilities

Senior New Business Representatives handle paperwork, both internal and external, to complete the issuing of annuity policies. This includes document review and complying with time, quality, and compliance standards. You will also initiate outbound contacts to writing agents via telephone, email, faxing, and mailing to resolve any issues with submitted paperwork and update user systems accurately to reflect case statuses. You will also instruct other employees on how to proceed at such time funds can be ordered from transferring companies. Attention to detail and accuracy, along with exceptional customer service are key elements for this position.

Why Join Us.

At MassMutual Ascend, our collaborative culture is key to our success. It’s the reason we’re a leading provider of annuities today, and it’s the reason we’ll continue rising to the top tomorrow. A career at MassMutual Ascend means you’ll contribute to our mission of taking financial futures above and beyond – and you’ll be inspired to reach your own goals, too. As a wholly owned subsidiary of MassMutual, MassMutual Ascend continues to be an employer of choice in the Cincinnati, Ohio community.

MassMutual Ascend Life Insurance Company is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply. Note: Veterans are welcome to apply, regardless of their discharge status.

At MassMutual Ascend we focus on ensuring fair, equitable pay by providing competitive salaries, along with incentive and bonus opportunities for all employees.  Your total compensation package includes either a bonus target or in a sales-focused role a Variable Incentive Compensation component.  For more information about our extensive benefits offerings please check out our Total Rewards at a Glance..

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Company

MassMutual Ascend

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