SRE / Infrastructure Engineer (LABGEN)

Company Description

Comtron, part of the MEDFAR group, has been developing healthcare software solutions for laboratories, hospitals, and medical practices across the United States since 1988.

Our mission is to help healthcare organizations streamline operations through reliable, customizable technology that improves efficiency and supports better clinical workflows.

Our flagship products include:

• Labgen LIS, a comprehensive Laboratory Information System (LIS) that supports a wide range of laboratory specialties—including biochemistry, microbiology, toxicology, cytogenetics, and pharmacogenetics—while enabling laboratories to automate and tailor their workflows.
• Medgen, a web-based Electronic Health Record (EHR) designed with clinicians in mind, offering an intuitive interface that simplifies documentation and makes medical note-taking faster and more efficient.

Job Description

You will work on the Labgen environment. We are looking for a hands-on Site Reliability Engineer / Infrastructure Engineer to own the reliability, security, and continuity of Comtron’s Windows- and Linux-based production environment.

We are looking for a hands-on Site Reliability Engineer / Infrastructure Engineer to own the reliability, security, and continuity of Labgen’s Windows- and Linux-based production environment.

You will be responsible for three primary areas:

• Production infrastructure, availability, and security

• Backups and disaster recovery

• Production deployments and hosting environments

You will also support infrastructure modernization, technology upgrades, and the potential transition of applicable systems to public or hybrid-cloud environments.

The role reports to the Software Development Manager and works closely with the IT Director, Software Development, Quality Assurance, Security, Support, and Finance teams.

Key Responsibilities

1) Infrastructure and Reliability

• Manage the lifecycle of Windows and Linux production servers, including provisioning, configuration, patching, hardening, and decommissioning.

• Design and maintain high-availability configurations to reduce single points of failure and ensure continuous access to the Labgen platform.

• Monitor uptime, performance, capacity, resource utilization, and infrastructure costs.

• Maintain production access controls, firewall rules, certificates, networking, storage, and database connectivity.

• Maintain network segmentation between production, development, and corporate environments.

• Coordinate vulnerability assessments, penetration testing, and remediation activities.

• Manage privately hosted infrastructure and relationships with hardware, software, connectivity, and data center vendors.

• Support infrastructure purchasing, contract renewals, licensing, and capacity planning.

• Evaluate infrastructure tools and public or hybrid-cloud solutions, including Azure, AWS, or GCP.

2) Backups and Disaster Recovery

• Own production backup policies, including scope, frequency, retention, monitoring, and integrity validation.

• Ensure backups are completed successfully and recovery procedures are regularly tested and documented.

• Establish and maintain recovery time and recovery point objectives.

• Maintain and regularly test disaster recovery procedures for hosted systems.

• Lead improvements following disaster recovery exercises and production incidents.

3) Deployments and Technology Lifecycle

• Manage staging, UAT, and production hosting environments.

• Execute production deployments and rollback procedures in coordination with the Software Development team.

• Coordinate deployment windows, infrastructure changes, and change-management activities.

• Manage application hosting infrastructure, including Windows Server, Apache, application services, scheduled processes, networking, storage, certificates, and database connectivity.

• Support CI/CD tooling, deployment automation, and pipeline reliability.

• Plan and coordinate operating system, database, framework, library, and application dependency upgrades.

• Assess cloud migration options, application dependencies, risks, and phased modernization strategies.

• Support proof-of-concept initiatives and ensure proposed solutions meet security, reliability, scalability, compliance, and disaster recovery requirements.

Qualifications

What we’re looking for: