Account Coordinator

Groupon is a marketplace where customers discover new experiences and services everyday and local businesses thrive. To date we have worked with over a million merchant partners worldwide, connecting over 16 million customers with deals across various categories. In a world often dominated by e-commerce giants, we stand out as one of the few platforms uniquely committed to helping local businesses succeed on a performance basis.

Groupon is on a radical journey to transform our business with relentless pursuit of results. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success. The impact here can be immediate due to our scale and the speed of our transformation. We're a "best of both worlds" kind of company. We're big enough to have the resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact.

Groupon is an experiences marketplace that brings people more ways to get the most out of their city or wherever they may be. By enabling real-time mobile commerce across local businesses, live events and travel destinations, Groupon helps people find and discover experiences––big and small, new and familiar––that make for a full, fun and rewarding life. Groupon helps local businesses grow and strengthen customer relationships––resulting in strong, vibrant communities. Even with thousands of employees spread across multiple continents, we still maintain a culture that inspires innovation, rewards risk-taking and celebrates success.

An integral part of the Coupons Sales team, the Account Coordinator will focus on coordinating campaign execution, and onboarding new business to the platform. 

We're a "best of both worlds" kind of company. We're big enough to have resources and scale, but small enough that a single person has a surprising amount of autonomy and can make a meaningful impact. We're curious, fun, a little intense, and kind of obsessed with helping local businesses thrive. Does that sound like a great way to grow your career? Let's get into the details:

 

You’ll spend your time on the following:

• Confirming and documenting promotional details for scheduled placements by engaging with networks and brand contacts.
• Verifying promotion and deal updates with the Content and Merchandising teams
• Provide screenshots of placements upon request.
• Collect details and launch campaigns in collaboration with Groupon’s Social team for Facebook and Instagram
• Be the front line of communication to our affiliate partners and take the lead on coordinating operational details behind campaign launch. 
• Complete daily site audits to ensure branding guidelines and paid placements are live and fully optimized.
• Troubleshoot and provide recommendations on campaign performance to enhance the customer experience and improve ROI.
• Leverage vertical specific data to maneuver between affiliate network dashboards and target new advertiser programs in collaboration with the content management team.
• Partner with key internal stakeholders including operations, merchandising, accounts payable, content, and others as needed.
• Develop and share insights with internal Groupon teams that will help drive enhanced merchant and customer experiences
• Implementing new efficiencies as necessary to support a growing organization

 

We’re excited about you if you have:

• BS/BA degree in marketing, business or other related field with an interest in growing your career in affiliate marketing sales. 

• 1-3 years of relevant experience; affiliate program management or affiliate/marketing solution sales a plus.

• You are tenacious in your approach, yet appreciate the power of flexibility in crafting business partnerships.

• Previous experience and success with fast moving sales or technology companies.

• Digital media/marketing planning experience and or knowledge base.

• Eagerness to learn and understand merchant/industry specific elements of affiliate marketing.

• Experienced in Salesforce, Google suite and data manipulation.

• Experience working with affiliate dashboards like Commission Junction, Rakuten Linkshare, and/or other affiliate networks.

• Sound decision-making, sales instincts, and problem-solving skills

Groupon’s purpose is to build strong communities through thriving small businesses. To learn more about the world’s largest local e-commerce marketplace, click