Escrow Assistant

CENTRAL TITLE DIVISION

Job Description:

As an Escrow Assistant at Old Republic Title, you will provide general administrative assistance to the escrow operation, as well as, customer service support to customers, vendors, and employees. Specific responsibilities include but are not limited to: answering the telephone, computer administrative support, including business correspondences (emails, letter, and memos), distributing mailing, preparing Federal Express packages and mail deliveries, and assisting with special projects when required. Assisting the Escrow Officer in ordering payoffs, HOA documents, title work, funding/shipping files, preparing policies and duties in preparing the files for closing.

 

*This is an office-based position from 8:30am to 5pm on a daily basis. Remote applicants will not be considered. ­­­­­­­­­­

 

In this position, you will assist the Escrow Officer in preparing files for closing,

order title work, taxes, HOA documents, payoffs and any documentation needed for the file. Process receipt contracts and deposit earnest money, set up new files, send out tile commitments, taxes and wiring instructions to lenders, agents and buyer and sellers. You will also answer phone calls and emails when Escrow Officer is not available, assist in helping Escrow Officer with returning calls and emails. Be sure to promptly notify marketing representative for contract pickups, funding and shipping of files after closing, and policy preparation after closing.

*One year of escrow experience is strongly preferred but not required.

 

You'll thrive in a fast-paced environment, where your ability to work independently, prioritize multiple tasks, and meet tight deadlines will be key to your success. As a representative of Old Republic Title, you’ll embody professionalism, courtesy, and flexibility, consistently delivering a positive experience for our clients and colleagues alike.

To be successful in this role, you will need:

• Experience in customer service, clerical or administrative support work
• Maintain courteous, business-like composure, use pleasant voice mannerisms and greeting, when answering telephone and greeting customers
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Ability to prioritize and handle multiple projects.
• Strong attention to detail and organizational skills.
• Proficient in Microsoft Office Suite and Outlook.

 

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Benefits may include:

• Comprehensive medical, prescriptions, dental and vision plans

• 401(k) plan with a discretionary company match

• Shareholder Purchase and Reinvestment Plan

• Basic life and accidental death and dismemberment insurance premium paid by the company

• Voluntary supplemental life insurance for employees, spouses and dependent children

• Fertility and Family Building Benefits

• Paid Disability benefits

• Paid time off programs

• 11 Company paid holidays per year

• Flexible spending account

• Health savings account (available to High Deductible Health Plan participants only)

• Employee Assistance Program

• Educational Assistance Program

• Voluntary benefits, such as Critical Illness, Hospital Indemnity, Pet Insurance and Accident Insurance

• Title insurance policies and certain escrow services for the employee’s primary personal residence at no charge

• Transportation benefit plan for mass transit, parking and vanpool, in several markets

Note: If you currently are employed by Old Republic Title (or one of its wholly owned affiliated companies) please get in touch with your human resources representative regarding the application process.

For California applicants, please click the following link to view our CCPA Applicant Notice

Old Republic Title is an Equal Opportunity Employer