Server

Tennessee National Golf Club is seeking Servers to join our F&B team!

Pay: $4.50 an hour 

Part-time positions available, must have Sunday availability. 

Flexible work schedule, great team environment!

Tennessee National is the premiere gated lakefront community in Loudon, TN. Only minutes from Knoxville, Tennessee, Tennessee National offers exceptional lifestyle with access to a state-of-the-art amenities including a Greg Norman signature golf course, marina, restaurants & bars, racquetball facilities, pool, concert venue, soon to open 25 sq. foot Clubhouse, hiking trails and so much more!

Job title

Server

Reports to

Dining Room Manager/F&B Manager/F&B Director

Classification

Hourly Fulltime, Part Time, Non Exempt 

Working Hours

According to shift assignments

Job purpose

The Server will provide outstanding, personalized service to members and guests, ensuring a seamless dining experience. They will accurately take and deliver orders, maintain the menu knowledge, and collaborate with staff to uphold the club’s high standards of hospitality.

Duties and responsibilities

• Ensure accurate account of the transactions, collections, disbursements, daily reports, deposits and cash drawer/computer system.
• May set tables, spreading clean linen, placing glasses, condiment holders, flowers, and silverware, etc.
• Receives patrons and takes orders. May involve seating guests, pulling chairs away from the table, distributing menus and filling glasses with water and ice, while members and guests decide on their order, write orders on check, answers questions about food, beverage and the menu, and or makes suggestions about food, beverage and wine.
• Informs chefs and cooks of the particulars about the orders, procures items from stations, carries trays and serves the meals to the members and guests. 
• Serves the meals by placing the trays on a stand near the table being served, places dishes, by course, in front of each person, serving from the left of the patron, and replenishing water, butter, if needed.
• Remove soiled dishes, procures and serves dessert.
• Provides check to members and or guests when they have finished their meal, either received immediate payment or permits members to charge the items to their account at the facility. 
• Monitor the preparation of food and beverage products, as per recipe card standards, to ensure consistent quality, portion control and presentation.  
• Provide menu suggestions to management.
• Participate in the set up and breakdown of items due to F&B activities.
• Complete opening and closing procedures as outlined in the F&B Manual.
• Maintain cleanliness and organization in all F&B front of the house areas.
• All members and guests are greeted with an immediate smile, eye contact and a verbal welcome. If applicable they are escorted to a table, chairs are pulled for ladies, menus presented – open ladies first, from left to right.
• Place settings are adjusted to the number of members and guests at each table. Monitor that a courteous server greets the table within three minutes, offers beverages and observes timing, correctness, quality and presentation of the order.
• Acknowledges members and guests, politely thanks the members and guests upon departure.
• Monitor and or participate to ensure that tables are reset within 5 minutes.
• Conducts a physical inspection of the room and floor to ensure proper presentation.

Qualifications

• High School diploma or equivalent preferred
• Previous server experience required
• Excellent oral communication and listening skills
• Ability to follow directions
• Excellent customer service skills

Working conditions

Work is primarily indoors with some outdoor exposure. Potential exposure to sharp and rapid equipment movement, sharp utensils, harmful chemicals and/or being exposed to flying golf balls.

This job description does not imply that the above are the only responsibilities assigned to this position. Employees holding this position will be required to perform any on the job-related duties as requested. All requirements are subject to