About the role
<p>We are seeking a compassionate and dependable part‑time Enhanced Direct Support Professional who wants to make a meaningful impact with their work. This role is ideal for someone seeking part‑time or supplemental hours, as shifts are typically scheduled in the late afternoon to early evening (generally between 4:00–8:00 PM), with slight variations. </p><p> </p><p>This is an Enhanced role due to the individual’s behavioral and mental health needs and requires someone who is comfortable supporting behaviors and using approved support plans and de‑escalation techniques. </p><p>The ideal candidate builds trust, maintains healthy boundaries, and understands that behaviors are often a form of communication. You will support one resident by providing consistent, trauma‑informed care while remaining calm and supportive during challenging moments. </p><p>Reliability, attention to detail, and strong communication skills are essential, as residents rely on staff for structure, stability, and a safe environment. Individuals who are open to training, feedback, and collaborative teamwork will thrive in this role. </p><p> </p><p> </p><p>Key Responsibilities </p><ul><li>Provide high-quality personal care and supports, including assistance with personal care as needed (health care, dietary needs, etc.). </li></ul><ul><li>Support residents’ emotional needs by recognizing signs of emotional distress or behavioral escalation and using approved de-escalation and intervention techniques to maintain safety. </li></ul><ul><li>Demonstrate patience, empathy, and sound judgment when supporting residents experiencing mental health challenges. </li></ul><ul><li>Continuously develop and refine skills related to responding to emotional outbursts and crisis situations in accordance with company policies and procedures. </li></ul><ul><li>Promote a calm, respectful, and supportive environment that encourages personal growth and positive community involvement. </li></ul><ul><li>Communicate clearly in writing about medical concerns and daily progress. Read and respond to communications from other staff in a timely manner. Enter required notes in the electronic health record system. </li></ul><ul><li>Encourage and facilitate outside activities and community engagement for residents. </li></ul><ul><li>Perform household and housekeeping duties as needed, including shopping, meal planning and preparation, cleaning, laundry, and other household-related tasks. </li></ul><ul><li>Work with residents on Individual Service Plan (ISP) outcomes and stay current on updates and changes. </li></ul><ul><li>Maintain familiarity with residents’ backgrounds and, when possible, interact with residents’ families. </li></ul><ul><li>Attend and actively participate in staff meetings, required trainings, consultant visits, and team meetings. </li></ul><p> </p>