Office Support Specialist II

Dr. Solomon Carter Fuller MHC is looking for a talented Office Support Specialist II.

The Dr. Solomon Carter Mental Health Center is seeking an experienced and motivated Office Support Specialist II. The selected candidate will perform routine and complex administrative secretarial and clerical duties to support the Dr. Solomon Carter Fuller MHC Social Work Department, including admissions, discharge, and forensic liaison functions.  The duties consist of complex and varied coordination, data management, tracking composing of reports including graphs and word processing tasks in addition to more routine clerical and secretarial duties.  Performs routine and complex administrative secretarial and clerical duties to support the Dr. Solomon Carter Fuller MHC Social Work Department, including admissions, discharge, and forensic liaison functions.  The duties consist of complex and varied coordination, data management, tracking composing of reports including graphs and word processing tasks in addition to more routine clerical and secretarial duties.

Please Note: This is a full time 37.5-hour position Monday through Friday 8:00am-4:00pm, with Saturday and Sunday off.

Duties and Responsibilities (these are a general summary and not all inclusive) 

·       Performs data entry and maintenance of established information systems for the Social Work Department and Forensic Liaison utilizing MS word, Excel, Access, Power Point and MHIS.

·       Completes entry in facility and Department of Mental Health Data bases for tracking of admission and discharge patients.

·       Facilitates the admissions intake process through telephone support, distribution of information re: expected admissions, faxing information, and maintenance of information.

·       Ensures legal information faxed to the facility by Court clinicians or Court clerks is distributed within the facility appropriately including to legal liaison and patient medical record.

·       Compiles Universal Referral Packages and Intrahospital Transfer packages by copying reports from Medical Record, accessing Meditech MHIS and printing out reports.  Distribute referral packages to community, hospital and next level of care providers.

·       Answers the telephone in timely and polite manner, forwards calls to appropriate personnel, takes telephone messages and provides general information to the public or refers to appropriate department.

·       Take minutes of Social Work Department Meeting (weekly), Milieu Leadership (Bimonthly) and SCF Area Census Meeting (monthly).  Copies and distributes minutes to attendees.

·       Assist in the development of computer-based forms (Word, Excel, Access, etc.)

·       Provides support and assistance to staff in Word and database management.

·       Performs miscellaneous clerical work such as office filing, preparing mailings, shredding, operating a copier and / or facsimile machine, schedules rooms for meetings and other duties as assigned by supervisor.

·       Tracks the completion of annual human resource documentation requirements for members of the Social Work Department including maintaining files of completed trainings and policy review documentation and distributing these files to Human Resources per established time frames.

·       Supports clinical staff through scheduling meetings including discharge planning meetings, clinical and coordination of care meetings, distributes notices an