Clayton Homes Project Coordinator - Corbin, KY

Project Coordinator

Clayton Homes, a Berkshire Hathaway company and the nation’s leading housing provider, is a vertically integrated housing company that builds, sells, finances and insures affordable housing. 

The Project Coordinator is a vital member of the overall company. The Project Coordinator reports to the Home Center General Manager. The purpose of this position is to assist our retail team in providing timely completion of construction while providing world class service. To accomplish this, the Project Coordinator is primarily responsible for all stages of construction out in the field, including but not limited to construction management, permitting, walk-throughs and coordinating service. 

Responsibilities:

• Completes all bill-backs with factories and related paperwork 
• Processes contractor bills 
• Responsible for customer files 
• Assist in obtaining permits 
• Following up with contractors as well as customers for service calls and collecting all necessary paperwork 
• Managing the Home Centers Net Promoter Score (NPS – Customer Service) 
• Schedule set-up and delivery and other service-related items with contractors and customers 
• Follow-up with customers utilizing various contact methods, including home visits.  
• Merchandising the retail location and homes, including but not limited to moving furniture, décor and cleaning homes 
• Assist in preparation for audits 
• Actively partner with manager on all exceptions and questions 
• Protect company assets 
• Participate in sales meetings and other company events 
• Participate as needed during marketing promotions and events 
• Contribute to a positive team environment 
• Cooperative and collaborative, willing and eager to work in a team environment, assist with miscellaneous duties as required 
• Perform other duties as assigned or delegated by manager 

Requirements:

• Strong verbal communication skills 
• Knowledge of Construction 
• Strong customer relations skills
• Ability to excel and contribute to a team environment 
• Reliable and dependable attributes 
• Strong organizational and time management skills 
• Intermediate computer skills 
• Ability to learn and operate company software 
• Excellent phone skills 
• Ability to learn a general understanding of the retail environment 
• Professional demeanor and appearance 
• Ability to pass criminal background check as well as post-offer drug screen 
• Two-year degree is preferred  

Why Clayton?  

• A Berkshire Hathaway Company – an integrity-based organization offering unlimited career growth 
• Full-time team members have the flexibility to create their own health, dental, and vision benefits package. Clayton provides competitive 401K programs including investment options and company matching for full and part time employees after one year to help our team members achieve their financial goals. Additional