Mina's Fish House - General Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

A luxury Oahu resort on the island's sunny Western Coast. Join us in Ko Olina and find your very own place of joy. Our beachfront island Resort sits on Oahu’s wild and rugged western coast, where vast ocean views and lively pools and lagoons provide the setting for an unforgettable adventure. Take the family for a ride on an outrigger canoe, splash around in the turquoise waters of our white-sand beach, play a round of golf as you weave through waterfalls at Ko Olina Golf Club, or spend the day reconnecting with your inner self at Naupaka Spa & Wellness Centre.

Four Seasons Resort O’ahu at Ko Olina is looking for a General Manager for Mina’s Fish House who has a passion for excellence and the spirit of aloha.

The General Manager for Mina’s Fish House reports directly to the Assistant Director of Food and Beverage; and is responsible for managing the operations of Mina’s Fish House Restaurant.

Job Description

Join Our ‘Ohana

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu and Waikiki Beach – five-star Four Seasons Resort Oahu at Ko Olina balances a classic Hawaiian style with one-of-a-kind luxury. Chic and light-filled with vast ocean views, our 371 accommodations provide a personal sanctuary in this all-encompassing Hawaiian luxury beach resort. Restaurants and bars are infused with the magnetic energy of Ko Olina. Guests have the opportunity to splash into lively pools and lagoons, with numerous water sports right off the Resort’s own beach. They are also able to play tennis and golf, then relax in the Spa – wrapped in the effortless elegance of Four Seasons. Just minutes from Honolulu and yet a world apart on the island’s stunning west coast, the new Four Seasons Resort Oahu at Ko Olina features kama‘aina-style open-air public spaces and generous light-filled accommodations that mirror the easy elegance of a Four Seasons resort lifestyle. At our property, guests can explore world class restaurants and sunset lounges, lively pools and lagoons in this restorative and peaceful destination. Guests can also delight in an inviting spa oasis, creative meeting spaces and privileged access to Ko Olina Golf Club.

Salary Range: $95K - $100K

               

Responsibilities

• Strong guest engagement skills to effectively develop guest rapport and ensure strong outlet success in achieving high level of guest comment card scores consistently above benchmark.
• Strong restaurant floor presence skills demonstrating five star and five diamond service excellence, leadership, food and beverage knowledge and attention to service standard compliance detail. 
• Ability to teach, lead and coach our front of house service team to achieve five star and five diamond level service consistently adhering to both Four Seasons and Mina Group service standards.
• Strong inventory controls, understanding international wines, spirits, and beers.
• Strong bar background, ability to drive innovative mixology program.
• Innovative style to drive a dynamic restaurant operation, unique and one of a kind guest experiences.

Preferred Qualifications and Skills

• College degree required
• 3 - 5 years prior experience in restaurant management required.
• Previous experience with the Mina Restaurant Group desirable.
• Sommelier certification preferred but not required.
• Strong systems knowledge using Micros, Hotsos, Avero, Opentable preferred but not required.            

Successful candidates must possess legal work authorization in the United States.

About Four Seasons Resort O'ahu at Ko Olina

On Oahu’s sunny western coast – wild, rugged and conveniently close to Honolulu an