About Our Job

With competitive pay, great benefits, and endless opportunities, working for the City and County of Denver (CCD) means seeing yourself working with purpose — for you, and those who benefit from your passion, skills and expertise. Join our diverse, inclusive and talented workforce of more than 11,000 team members who are at the heart of what makes Denver, Denver. Click here to find out about all the amazing benefits and reasons to work for CCD!  

What We Offer 

The City and County of Denver offers a competitive salary commensurate with education and experience. The salary range for this position is $26.21-39.32/hour. New hires are typically brought into the organization between $30-36/hour. We also offer generous benefits for full-time employees which include but is not limited to:

• Five (5) Medical Plans, Dental, Vision Insurance (effective within 1 month of start date)

• Pension Plan for Life (Employee contributes 8.45%, Employer matches at 17.95%)

• 457 (b) Retirement Plan (no early withdrawal fee!)

• PTO (over 3 weeks in your first year) and 14 paid holidays

• Merit Increases

• STD, LTD, HSA, FSA, Life Insurance

• CARE Bank, Family Leave Benefits

• Employee Assistance Program, Employee Volunteer Program

• Tuition Reimbursement (up to $2000/year), We Qualify for Student Loan Forgiveness Program

• Learning and Development Opportunities; Courses and Career Development Resources

• EcoPass (unlimited free RTD bus/train rides); Free Airport Parking

The City and County of Denver has announced furlough days, or unpaid days off, for most employees to meet a budget shortfall in 2025. There are two fixed furlough days for all limited (temporary positions with an end date) and unlimited (permanent) employees on August 29th, the Friday before Labor Day, and November 28th, the day after Thanksgiving. If you receive an offer for this position, your annual pay will determine whether you are required to take additional furlough days. Details will be discussed during the offer process for selected candidate(s).

Location 

In this position, you can expect to work on-site 5 days per week Monday – Friday 08:00 am – 5:00 pm MST. This is NOT a remote position. This position is located at the Denver International Airport, 8500 Pena Blvd. Denver, CO 80249.

What You’ll Do

Denver International Airport (DEN) is the third-busiest airport in the United States and one of the top ten busiest airports in the world, connecting our community globally through flight and business. DEN is the primary economic engine for the state of Colorado, generating more than $36.4 billion for the region annually and employing nearly 37,000 people. At DEN, we are committed to fostering a diverse, inclusive and equitable workplace. We celebrate individuality and uplift all races, ethnicities, gender identities, national origins, ages, abilities, religion, and LGBTQIA+ communities. We know that our diversity makes us stronger, and we strive to keep diversity, equity and inclusion at the center of all that we do.  

Denver International Airport (DEN) is currently seeking a Senior Desktop Technician to join the DEN Business Technologies Field Team. The Field team is responsible for assisting airport users with different technological tools and solutions that help make Denver International Airport one of the best airports in the nation.

Core job duties include but are not limited to:

• Providing professional, polite, and respectful support for customer issues or requests related to: Windows 10/11, Active Directory, desktop/laptop hardware, software including Office 365, Microsoft Teams, Google Chrome, Logitech Teams Rooms and others. Mobile Devices.

• hardware/apps, Virtual Private Network (VPN), basic audio/visual equipment, installing/uninstalling software from machines and others.

• Troubleshooting issues over the phone, in person, and over email via various engagement methods (phone, in-person, email, Microsoft Teams, etc.)

• Logging/documenting tickets for technical issues and/or requests.

• Processing requests for technological hardware, such as laptops, desktops, and smart.

• Replacing/repairing computer h