HR Business Partner

About the company:

Softermii (https://www.softermii.com/) is an outsourcing/outstaffing company with more than 11 years of experience in web and mobile application development with a team of more than 120 specialists from 6 countries.

We have withstood multiple challenges, such as COVID-19 pandemic and war aggression against Ukraine, we have secured sustainable development processes, saved all our projects and jobs. Even more – we’re constantly growing.     

Every day, we add a new project to our portfolio in the following areas of expertise:

• Healthcare
• Real estate
• Livestream E-commerce
• Fintech (Wealth Tech, Capital Trading)
• Real Time Communications (RTC)

 

In addition, we develop 2 of our own solutions that help our customers get faster applications for video or audio calls (https://www.softermii.com/solutions/vidrtc) or an application for real estate with 3D visualization

(https://www.softermii.com/solutions/apartmii)

 

Company mission:

Softermii: Succeed Without (L) imitations

We will turn any idea into a valuable product.

 

Our plans as a company:

We want to move from a regular outsourcing business to an ecosystem of outsourcing, education and product development companies.

Over the years, we have arrived at a highly personalized working model with transparent workflows. This model allows us to create software products that meet our clients’ goals with precision.

We’re looking for an HR Business Partner who will become a reliable partner for both people and business. We need someone who understands business goals, feels the team vibe, and can build HR processes from onboarding to offboarding — with a strong focus on people development and supporting managers.

Type of cooperation: Full-time.

📋Your responsibilities will be:

- Conduct regular 1:1 meetings, pulse checks, and gather feedback ( в середньому 10-15 на міс)
- Identify burnout/resignation risks
- Handle conflict resolution and maintain a healthy team environment
- Support managers in building and growing their teams

- Contribute to the development and implementation of performance review processes
- Support individual development plans
- Work with competency matrices and leveling frameworks
- Build internal learning and growth systems
- Training leaders and working on shaping the company culture

- Be a partner to delivery, sales, and operations departments
- Participate in resource planning and team dynamics assessments
- Contribute to building the HR strategy within business units

- Conduct exit interviews and analyze turnover reasons (налаштування і організація HRM флоу)
- Provide insights and recommendations on employee retention

- Create reports on turnover, eNPS, onboarding quality, and retention
- Work with OKRs and KPIs within the HR function

Our requirements to you:

• 5+ years of experience as an HR BP or HR Generalist (outsourcing experience is must)
• Deep understanding of the full HR cycle
• Experience in organizational development, including succession planning, leadership development, and culture-shaping initiatives.
• Proven experience in advising senior management and influencing decision-making on people and organizational topics
• Ability to lead change initiatives in a fast-paced, evolving environment, demonstrating resilience and tolerance for ambiguity.
• Knowledge of labor law and HR compliance practices within outsourcing/IT environments.
• Ability to work with diverse management styles: tactful but direct
• International collaboration experience

Who will you have the opportunity to meet during the hiring process (stages):

Call-acquaintance, HR-interview, Final Interview

What we can offer you:

1. We have stable and highly-functioning processes – everyone has their own role and clear responsibilities, so decisions are made quickly and without unnecessary approvals. 
2. You will have enough independence to make decisions that can affect not only the project but also the work of the company.
3. We are a team of like-minded experts who create interesting products during working hours, and