Java Middleware Application Support Engineer

Company Description

We are Netcompany-Intrasoft, a leading European IT Solutions and Services Group with strong international presence and expertise, offering innovative and added-value solutions of the highest quality to a wide range of international and national public and private organizations. More than 500 organizations in over 70 countries worldwide have chosen the company's services and solutions to fulfill their business needs.

For more information regarding our company, current projects, and openings around Europe, please consult our website: www.netcompany-intrasoft.com.

Job Description

A day in the life of a Java Middleware Application Support Engineerfor Large European Institutions Projects

As a Java Middleware Application Support Engineer for

Large European Institutions Projects, you will be part of highly skilled agile teams that design, develop, deploy, customize, and support break-through applications for EU institutions. 

Your main duties will be to:

• Support and administration of JAVA Enterprise (J2EE) applications.  
• Create and maintain incidents/requests in our ticket system and follow ITIL best practices. 
• Create and update knowledge articles for known issues and processes.
• Installation and deployment of Java applications on Weblogic in different environments (Acceptance, Production and others). 
• Implement application monitoring in the different environments to ensure availability. 
• Provide L1, L2 support and troubleshoot application and infrastructure components involved. 
• Set up the monitoring scripts and automate the tasks performed by support team. 
• Send out the notifications to the users in case of Downtime during business hours. 
• Trigger investigations (registration of problems) in order to identify root causes and prevent potential impacts on the application. 
• Provide Stand by support when required. 

Qualifications

If you have

• Strong written and interpersonal communication skills, with both technical and non-technical audiences. 
• Excellent writing and training skills.
• Understanding of network protocols TCP/IP, HTTP/S. 
• Understanding of Jana Enterprise, XML, Web services SOAP and REST.
• Good Knowledge of application servers (Weblogic, Wildfly, Tomcat) as well as Apache HTTP server.
• Good knowledge of Database Management systems (MySQL, Oracle RDBMS). 
• Good Knowledge of GNU/Linux toolset, shell scripting in mandatory.
• Good knowledge of Splunk monitoring platform.
• Good knowledge of ITIL best practices. 
• English is mandatory and other European languages are nice to have. 
•  

…then this position is suitable for you!

It would be nice if you had

• General knowledge of EU institutions.
• Experience with European Commission is an asset.
• Knowledge of other EU languages is a plus, especially French.
• Project Management Professional (PMP).
• PRINCE2 Foundation/PRINCE2 Practitioner.
• Certified in PM2.
• Experience with large scale J2EE deployment and operational support.
• Cloud experience, preferably in Azure environments.
• Understanding of Docker and application containers.
• Good knowledge of SOA Architecture and Web services (SOAP and REST).
• Experience with SoapUI and free API test tool.
• SSL certificate management knowledge is nice to have (keytool, openssl).
• Knowledge of SQL.
• ITIL foundation certification.

This position comes with:

• Competitive compensation packages.
• Interesting and challenging tasks within large-scale projects.
• An international dynamic within a fast-paced working environment.
• The opportunity to work in a diverse environment with talented colleagues.

Additional Information

We ensure equal opportunities, treatment, and consideration to all candidates. Discrimination based on sex, racial or ethnic origin, religion or belief, disability, age, sexual orientation or marital status, physical or mental disability, or any other factor protected by applicable laws and regulations is prohibited. At Netcompany-Intrasoft we respect human rights as part of our culture, and we focus on creating a positive workplace in which all employees are valued and where diversity and inclusivity are welcomed.

The safety and well-being of our employees remain our top priority. Please note that Netcompany-Intrasoft’s recruitment process is being conducted virtually due to preventive measures against the Covid-19 pandemic.

#LI-MA1