Global HR Solutions Manager, Commercial

Global HR Solutions Manager, Commercial

Gaithersburg, MD

Human Resources

Hybrid Work- on average 3 days a week from office

The Global HR Solutions Manager leads a multi‑region team of HR Solutions Partners to deliver high‑quality, consistent, business‑centric HR across assigned SET areas. Sitting at the intersection of strategy and execution, the role translates the Global HR Solutions Director’s vision and HRVPs’ people strategies into operational plans, overseeing HR processes, organizational change, and workforce solutions that drive performance.

They ensure excellent execution of annual people cycles and enterprise projects, embed consistent standards, drive continuous improvement, and champion digital and AI‑enabled ways of working. The role owns SET‑level delivery of key HR processes and works with the Director to evolve the operating model and strengthen collaboration with HRBPs, HR Services, and CoEs.

This role reports to the Global HR Solutions Director, partners with the VP HR OBU and SVP HR CoEs Lead & HRVP BBU and Japan, and leads 6 Solution Partners.

This is a developmental stretch role offering exposure to complex organizational dynamics, senior stakeholders, and enterprise change. You will build deep business intimacy across SET areas, strengthen HR judgment through hands‑on workforce challenges, and accelerate capabilities in digital enablement, AI driven insights, organizational change, and advanced talent practices—preparing you for senior HR leadership.

What you'll do

• Lead, coach and develop Senior and Solutions Partners, setting clear expectations and improving judgement, autonomy and delivery. Build capability in workforce strategy, digital tools, AI adoption, organisational change and insights, creating a culture of accountability, growth and psychological safety. 

• Partner closely with HRBPs to ensure HR Solutions delivers the operational, organizational and workforce activity that underpins business performance — allowing HRBPs to concentrate on higher value strategic priorities 

• Use deep business knowledge to shape where the team focuses, how resources are deployed and how HR activity is sequenced. Synthesise insights, themes and risks to inform HRBP decision making and ensure Solutions work directly supports business performance. 

• Lead all aspects of and quality assure organisational change and workforce projects delivered by Partners. Codesign and lead SET level or crossfunctional change, capability and workforce initiatives that strengthen organizational health and performance. 

• Champion AI enabled insights, digital tools, workflow automation and modernised ways of working. Identify simplification opportunities and redesign processes to increase efficiency, reduce manual effort and enhance the Solutions operating model. Partner closely with HR Services on end to end improvements. 

• Build trusted relationships with HRVPs, HRBPs, business leaders, HR Services and CoEs. Provide insight led guidance influencing decisions at a senior level and helping shape the broader HR agenda. 

• Embed, refine, and evolve the HR Solutions operating model with the Global HR Solutions Director, steward the operating model, reinforce clear boundaries across HRBP, Solutions, HR Services