Accounts Receivable - Senior Process Associate - English - Remote Romania*

<span id="requisitionDescriptionInterface.reqTitleLinkAction.row1" title="">Accounts Receivable - Senior Process Associate - English - Remote Romania*</span><span id="requisitionDescriptionInterface.ID1489.row1" title="">-</span><span id="requisitionDescriptionInterface.reqContestNumberValue.row1" title="">CPG056880</span><p></p><span id="requisitionDescriptionInterface.ID1511.row1" title=""><p><span lang="EN-US">Genpact (NYSE: G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.</span><span lang="PL"></span></p> <p><span lang="EN-US"> </span><span lang="EN-US"></span></p> <p><span lang="EN-US">Inviting applications for the role of Accounts Receivable - Process Associate - English - Remote Romania*</span></p> <p><span lang="EN-US">Responsibilities </span><span lang="EN-US"></span></p> <ul type="disc"> <li><span lang="EN-US">Day to day customer contact by phone and mail, including chasing for customer payment as determined by work queue and keeping customer accounts within your portfolio accurate, clean and up to date</span><span lang="EN-US"></span></li> <li><span lang="EN-US">Acting pro-actively to reduce the risk of potential bad debts</span><span lang="EN-US"></span></li> <li><span lang="EN-US">Negotiating payment plans to resolve outstanding balances</span></li> <li><span lang="EN-US">Preparing reports on the status of delinquent accounts and progress in collections</span></li> <li><span lang="EN-US">Collaborating with internal teams to resolve discrepancies and disputes related to invoices and payments</span></li> <li><span lang="EN-US">Recommending legal actions or write-offs when necessary for non-recoverable debts</span></li> <li><span lang="EN-US">Building and maintaining positive relationship with the customers and stakeholders in line with the company’s values</span><span lang="EN-US"></span></li> <li><span lang="EN-US">Building strong collaborative relationships with all stakeholders across the region</span></li> <li><span lang="EN-US">Taking active part in projects related to improvements or process changes. </span></li> </ul> <p><span lang="EN-US"> </span></p> <p><span lang="EN-US"> </span></p> <p><b><span lang="EN-US">Qualifications we seek in you! </span></b><span lang="EN-US"></span></p> <p><span lang="EN-US">Minimum Qualifications / Skills </span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Proven experience as a Collection Specialist or similar role in debt recovery</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Command of English language, spoken and written ( C1 level) </span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Strong Communication and negotiation skills</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Ability to manage multiple tasks and prioritize effectively</span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Proficiency in Microsoft Office, </span><span lang="EN-US"></span></p> <p><span lang="EN-US"><span>·<span>       </span></span></span><span lang="EN-US">Attention to details and strong problem-solving abilities</span><span lang="EN-US"></span></p> <p><span lang="EN-US"> </span></p> <p><span lang="EN-US">Preferred Qualifications/ Skills </span><span lang="EN-US"></span></p> <ul type="disc"> <li><span lang="EN-US">SAP </span></li> <li><span lang="EN-US">Power BI</span></li> </ul> <p><span lang="EN-US"> "What can we offer?</span></p> <p><span lang="EN-US"><span> </span></span><span lang="PL"></span></p> <p><span lang="EN-US">Attractive salary.</span><span lang="PL"></span></p> <p><span lang="EN-US">Stable job offers - employment contract.</span><span lang="PL"></span></p> <p><span lang="EN-US">Work in a multicultural environment;</span><span lang="PL"></span></p> <p><span lang="EN-US">Various trainings (initiating, soft skills).</span><span lang="PL"></span></p> <p><span lang="EN-US">Possibility of development;</span><span lang="PL"></span></p> <p><span lang="EN-US">Benefits (Meal Tickets, Medical Services, Insurance, additional vacation days, partner discounts)."</span><span lang="PL"></span></p> <p><b><span lang="EN-US">Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, a