Temporary Stylist (Retail) (Part-time)

Since 2015, Mejuri has reimagined what fine jewelry can be in a modern world—shifting it from a traditional gift to to a personal choice rooted in self-expression.

Founded by third-generation jeweler Noura Sakkijha, the brand was built on a simple idea: fine jewelry shouldn’t require a special occasion, and it should never come with guilt. It’s about celebrating yourself—your style, your life, your everyday.

Mejuri meets customers where they are—online, in app, and through a growing global retail footprint of 45+ stores worldwide. Mejuri is also deeply committed to doing things the right way, with responsible sourcing, sustainable practices, and philanthropic initiatives that reflect our values and long-term vision.

The Role:

It has never been a more exciting time to join the retail leadership team here at Mejuri! Our global retail team is growing more than ever, with stores opening across Canada, the US, and UK. By the end of year, we will have 30 stores in our scaling retail network

The Temporary Stylist role is one of the most important roles here at Mejuri as you are the first point of contact for our customers. You take pride in being the first point of introduction to customers entering our Mejuri stores prioritizing customer service excellence, and are dedicated to telling the Mejuri brand story and creating incredible experiences while interacting with the Mejuri brand in store. You are bright, energetic and customer-focused and create a warm and welcoming environment in our stores. 

You curate and style our products for customers, leveraging product knowledge and delight to our customers’ lives. You engage and connect with our customers on the floor, and are role models of Mejuri’s brand principles and values both with your team and with every customer you meet. In addition to servicing clients, our Temporary Stylists support in various areas of the business including, but not limited to: back of house (BOH), Operations, Merchandising, line control, etc.

This is a temporary role with a term that will commence {{Start Month}} and terminate {{End Month}}.  Opportunities to become a permanent Stylist may become available after the term pending individual performance and business needs.
  Sales:

• Interact with customers and drive the business through delivering sales, and outstanding clienteling. 
• Take ownership of sales results; focusing on KPI’s such as Average Order Value, Conversion %, and revenue to target. 
• Connect with our customers and genuinely listen to help find the best items for them. 
• Support a memorable and customized customer service experience that focuses on building relationships through the connection and relation of the Mejuri Principles. 
• Assist in efficiently checking out customers accurately and promptly. 
• Help make informed suggestions that affect the service, and productivity of the selling floor.
• Lead a memorable and exceptional customer service experience that focuses on building relationships through the Mejuri brand story.
• Stay informed and knowledgeable of all Mejuri products and latest launches, keeping the team informed as well. 
• Execute tasks and assist in keeping the store clean and organized.
• Ensure all customers are presented with their products and thanked as the final step of the customer journey.

Operations:

• Work with the store team to identify any opportunities to improve the daily operations of the store (ie systems, processes) - communicate with HQ where appropriate.
• Minimize and mitigate shrink by using loss-prevention techniques. 
• Support all transaction types within our OMNI business including purchases, returns, exchanges, phone sales, BOPIS and BORIS transactions ensuring we exceed expectations with each interaction. 
• Support monthly inventory counts including preparation, execution, and verification.
• Support with the day-to-day maintenance of visual displays and product.
• Report any damaged display product or tools.
• Provide feedback relating to gaps and opportunities.

Key Performance Indicators:

• SPH
• AOV
• Conversion

What you'll bring to the team:

• Must be able to work weekends and outside of work hours as needed (including retail focused holidays (ie. Black Friday).