Clinical Subject Matter Expert (SME) Informatics Deployment - SBG

SBG Technology Solutions, Inc. (SBG), a DSS, Inc. company, offers IT Governance, Systems Engineering, Enterprise Modernization, Artificial Intelligence, and Cyber Security innovation to federal and commercial clients nationwide. We are looking for a Clinical Subject Matter Expert (SME) to join our rapidly growing company. The ideal candidate for this position is an experienced individual who is hard-working, with the ability to excel in a fast-paced government contractor environment, and who has a positive energetic attitude. The position location is remote role (Ability to travel up to 70%) 

OVERVIEW

The Clinical SME provides expert clinical knowledge and operational guidance during the deployment of a healthcare system across multiple sites. This role ensures that workflows, documentation practices and user adoption align with clinical standards and organizational goals, supporting a smooth transition during the active deployment phase. Support the Department of Veterans Affairs (VA) Electronic Health Record Modernization Integration Office (EHRM-IO) program as a Clinical Subject Matter Expert (SME).

The Clinical SME will:

• Serve as the clinical operations subject matter expert during deployment to ensure system workflow, support, patient care and clinical practice and support of end-users with troubleshooting of Functional Issues 

• Act as a liaison between clinical staff and technical teams to ensure system configuration aligns with real world clinical needs.

• Identify workflow gaps or issues and provide recommendations for improvements.

• Assist with change management communication and stakeholder engagement at multiple deployment sites to ensure seamless communication and operational readiness.

The preceding functions are examples of the work performed by employees assigned to this job classification.  Management reserves the right to add, modify, change or rescind work assignments and make a reasonable accommodation as needed.

• 4+ years of professional work experience

• Ability to travel up to 70%

• Assess information and knowledge-based needs of healthcare professionals and patients; characterizes, evaluates, and refines clinical processes; develops, implements, and refines clinical decision support systems, and leads or participates in the procurement, customization, development, implementation, management, evaluation, and continuous improvement of clinical information systems, such as EHRs and order-entry systems.

• Works independently.

Preferred qualifications:

• Experience with the Department of Veterans Affairs

• 8+ years of experience with clinical workflow design and re-engineering

• Experience implementing Electronic Health Records

EDUCATION

Master’s Degree Healthcare or related scientific, technical, or clinical discipline is required, or an additional 8 years of relevant experience may be substituted for degree requirements.

PHYSICAL DEMANDS:

Standing

10% per day

Sitting

60% per day

Walking

5% per day

Stooping

0% per day

Lifting

• If traveling, the ability to lift up to 50 lbs. unassisted (luggage, laptop, etc.)

• Up to 15 lbs. unassisted, several times a day (laptop, office equipment, office supplies, etc.)

Computer Work

100% per day

Telephone Work

60% per day

Reading

100% per day

Other, ple