Senior Program Analyst (Business Project Management)

Company Description

Visa is a world leader in digital payments, facilitating more than 215 billion payments transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable and secure payments network, enabling individuals, businesses and economies to thrive.

When you join Visa, you join a culture of purpose and belonging – where your growth is priority, your identity is embraced, and the work you do matters. We believe that economies that include everyone everywhere, uplift everyone everywhere. Your work will have a direct impact on billions of people around the world – helping unlock financial access to enable the future of money movement.

Join Visa: A Network Working for Everyone.

Job Description

Verifi, Inc., a Visa company, is currently hiring for a collaborative team-oriented Senior Program Analyst (Business Project Management) to join our PMO and continue to drive the success of our business-critical initiatives. The ideal candidate will have a sharp business mind and a proven ability to strategize and implement a high-level portfolio of project initiatives. As a natural born leader, you will have a strong talent for project coordination, driving cross-departmental collaboration and delegation. Ultimately, you are motivated by the desire to optimize productivity and nurture project success from inception to completion.

Your responsibilities will include driving compliance, tech, product, and corporate projects by:

• Strategizing, implementing, and maintaining a portfolio of projects that adhere to organizational objectives
• Developing assessment tools / processes for project evaluation, including overcoming risks and identifying areas of improvement
• Overseeing multiple project teams, ensuring project goals are reached and maintaining organizational standards of satisfaction, quality, and performance
• Managing multiple projects, both non-technical (Business, Product, Compliance, Operations, etc) and technical (Software Engineering, Systems upgrade, etc) concurrently and conducting project management duties in accordance with best practices for both Waterfall and Agile / Scrum methodologies
• Partnering with Technical Project Managers on developing the technical portion of the project plan
• Working closely with project sponsors and cross-functional teams to plan and develop scope, deliverables, required resources, work plan, budget, and timing for new project initiatives
• Developing and managing end-to-end projects, ensuring that milestones are achieved on-time, on-budget and in scope, and creating reports to keep management / stakeholders updated on progress
• Assisting with approvals, resource forecasting, allocation and delivery and change management of projects
• Creating and maintaining comprehensive project documentation
• Building strong relationships and communicating effectively with internal and external stakeholders.
• Managing shifting priorities, demands and timelines.
• Additional duties as assigned

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications

Basic Qualifications:

• Bachelor’s degree, preferably in Information Technology, Computer Science or similar
• 7+ years’ prior experience as a Project Manager, preferably within the B2B SaaS industry
• Strong knowledge of SDLC and PDLC
• Proven ability to manage 4+ high priority technical and non-technical projects concurrently, including developing the end-to-end business project plan.
• Experience partnering with technical project managers, specifically working with them on developing the technical portion of the project plan
• Ability to develop effective tools / processes to evaluate projects, including on-time delivery, overcoming risks and identifying areas of improvement
• Exceptional leadership, time management, facilitation, and organizational skills, coupled with a strong background fostering cross-departmental collaboration across multiple project teams
• Experience creating project budgets and ability to perform resource forecasting / allocation
• Excellent communication, writing and coordination skills, especially a strong background creating reports to provide project and/or program visibility to Executive Leadership / stakeholders relaying success against KPI’s/metrics
• Proficiency with Microsoft Office
• Well versed and experienced with Agile, Sc