Client Services Administrator

Responsibilities

Peraton is hiring a Client Services Administrator to work at USSTRATCOM, Offutt AFB,

 

What you'll do:

 

Client Services Administrator should exhibit excellent follow-through, customer service skills, task management, work ethic, and be able to work independently and collaboratively within a team. Administrators must also demonstrate time management skills to facilitate timely resolution of customer service requests.

 

Candidate must be able to perform the following tasks:

• Create, change, delete, user LAN accounts as requested by ISAMs and Command IA.
• Create, change, delete, Administrator accounts.
• Administer Microsoft Exchange Server.
• Create and maintain procedural documentation and train junior staff as necessary.
• Policy Group Management (KIOSK, SDG), Global Security Group and AppStack Group management.
• Command LAN user account administration (Unlock/Reset/enable/disable).
• Administrator account administration (Unlock/Reset/enable/disable).
• CDI account Administration.
• RSA Token Administration.
• ETMS2 (TMT) account administration support.
• Work ticket queues and document resolutions completely and accurately.
• Coordinate with the DIA/JWICS Helpdesk Service Now to elevate user issues.
• Coordinate with the DISA/DCIN Helpdesk to elevate user issues.
• Adhere to enterprise architecture by following best practices
• Expertly administer both Active Directory and Active Roles Services.

Qualifications

What you'll need:

•  2 years with BS/BA; 0 years with MS/MA; or 6 years commensurate experience in a DoD environment in lieu of degree
• DOD TS/SCI clearance
• Experience with Microsoft Exchange Server
• Security+ certification

Peraton Overview

Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world’s leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can’t be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we’re keeping people around the world safe and secure.

Target Salary Range

$51,000 - $82,000. This represents the typical salary range for this position based on experience and other factors.